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13.

Hospitality strategic management : concepts and cases

Enz, Cathy A., 1956-

to access electronic resource
Table of contents http://catdir.loc.gov/catdir/toc/ecip0818/2008021438.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018707570&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2010

Excerpt:

through case analysis -- Case 1 The fun ship experience at carnival cruise lines -- Case 2 Building

Available: Copies:

14.

Strategic human resource management

Analoui, Farhad, 1949-

Format:

Books

Publication Date

2007

Excerpt:

, experience, knowledge management, contribute to the strategic successes of the company. Learning

Available: Copies:

15.

Passionate and profitable : why customer strategies fail and ten steps to do them right

Arussy, Lior.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html

Format:

Books

Publication Date

2005

Excerpt:

--what defines our total experience? -- Critical choice 4--what customers do we neglect? -- Critical

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16.

Beyond control : managing strategic alignment through corporate dialogue

Lachotzki, Fred.

Table of contents http://www.loc.gov/catdir/toc/ecip0421/2004018709.html

Format:

Books

Publication Date

2005

Excerpt:

experience that for this to work consistently over time, a dedicated communication infrastructure is needed

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17.

Ten rules for strategic innovators : from idea to execution

Govindarajan, Vijay.

Table of contents http://www.loc.gov/catdir/toc/ecip0513/2005014230.html

Format:

Books

Publication Date

2005

Excerpt:

force -- Why learning from experience is an unnatural act -- How being bold, competitive, or demanding

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18.

101 marketing strategies for accounting, law, consulting, and professional services firms

Waugh, Troy.

Publisher description http://www.loc.gov/catdir/description/wiley041/2003021210.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003021210.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003021210.html

Format:

Books

Publication Date

2004

Excerpt:

's successful experience with selling situations are presented to help professionals grasp the essence of each

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19.

Making scorecards actionable : balancing strategy and control

Olve, Nils-Göran, 1947-

EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=82140
MyiLibrary http://www.myilibrary.com?id=27129
Table of contents http://catdir.loc.gov/catdir/toc/wiley032/2003272290.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley046/2003272290.html
Publisher description http://catdir.loc.gov/catdir/description/wiley039/2003272290.html

Format:

Electronic Resources

Publication Date

2003

Excerpt:

Scorecards 10 Years On -- Fading Fad or Maturing Management?; 2 Scorecards in Use; 3 Skandia's Experience

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20.

Leading the revolution : how to thrive in turbulent times by making innovation a way of life

Hamel, Gary.

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0718/2003267645-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1204/2003267645-d.html

Format:

Books

Publication Date

2002

Excerpt:

, even in a chaotic world market. With insight culled from years of experience and packed with practical

Available: Copies:

21.

Strategy and the business landscape. core concepts

Ghemawat, Pankaj.

Format:

Books

Publication Date

2001

Excerpt:

illustrated with rich examples, often drawn from the author team's rich professional experience." "This text

Available: Copies:

22.

Strategic management and organisational dynamics : the challenge of complexity

Stacey, Ralph D.

Format:

Books

Publication Date

2000

Excerpt:

emphasising the importance of narrative, conversation and learning from one's own experience as the central

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23.

Innovation management : strategies, implementation and profits

Afuah, Allan.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0639/97009641-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0639/97009641-d.html

Format:

Regular print

Publication Date

1998

Excerpt:

theme. Drawing from his professional and academic experience, Allan Afuah shows the relationship between

Available: Copies:

24.

The ten keys to successful change management

Pendlebury, John.

Table of contents http://catdir.loc.gov/catdir/toc/onix05/97046626.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008515585&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley042/97046626.html
Publisher description http://catdir.loc.gov/catdir/description/wiley034/97046626.html

Format:

Books

Publication Date

1998

Excerpt:

Drawing on both theory and practical experience, this is an extremely practical guide to

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