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Print
by 
Werner, Amanda.
Format: 
Books
Publication Date 
2011
Excerpt: 
Explores the expectations that organisations and employees have of each other. It addresses
Available: Copies:
266. 
Cover image for Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
convenience and timing -- Dealing with emotional labor -- Get employees to give great service.
Available: Copies:
267. 
Cover image for The coaching manager : developing top talent in business
by 
Hunt, James M. (James Michael)
Format: 
Books
Publication Date 
2011
Excerpt: 
, presents a developmental coaching methodology that managers can use to guide employees to achieve higher
Available: Copies:
268. 
Cover image for Closing a failed bank : resolution practices and procedures
by 
Parker, David C. (David Cameron), 1955-
Format: 
Electronic Resources
Publication Date 
2011
Excerpt: 
Initial Intervened Bank Employees Meeting -- Sample Press Releases -- Questions and Answers for the Press
Available: Copies:
269. 
Cover image for Politics and power in the multinational corporation : the role of institutions, interests and identities
by 
Dorrenbacher, Christoph, 1961-
Format: 
Books
Publication Date 
2011
Excerpt: 
the political interactions of key power holders and actors within the MNC, both managers and employees
Available: Copies:
270. 
Cover image for Corporate social strategy : stakeholder engagement and competitive advantage
by 
Husted, Bryan, 1957-
Format: 
Books
Publication Date 
2011
Excerpt: 
, employees and other stakeholders"--Provided by publisher.
Available: Copies:
271. 
Cover image for Bad apples : identify, prevent & manage negative behaviour at work
by 
Furnham, Adrian.
Format: 
Books
Publication Date 
2011
Excerpt: 
Problem employees.
Available: Copies:
272. 
Cover image for Brand resilience : managing risk and recovery in a high-speed world
by 
Copulsky, Jonathan R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Pay More Attention to the Possibility of Brand Sabotage: A group of uniformed employees posts
Available: Copies:
273. 
Cover image for The trainer's handbook of leadership development : tools, techniques, and activities
by 
Lawson, Karen.
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Embracing Change -- Empowering Others -- Fair or Equal? -- How to Present Change to Employees -- Leading
Available: Copies:
274. 
Cover image for Occupational health and safety
by 
Clarke, Sharon, 1968-
Format: 
Electronic Resources
Publication Date 
2011
Excerpt: 
Employee health promotion.
Available: Copies:
275. 
Cover image for E-learning by design
by 
Horton, William K. (William Kendall)
Format: 
Books
Publication Date 
2011
Excerpt: 
Employees -- Training of -- Computer-assisted instruction.
Available: Copies:
276. 
Cover image for What employers want : the work skills handbook
by 
Holmes, Karen, 1955-
Format: 
Books
Publication Date 
2011
Excerpt: 
What employers want : the work skills handbook / Holmes, Karen, 1955-
Available: Copies:
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