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277.

Cover image for A survey of customer satisfaction, expectations and perceptions as a measure of service quality in the low cost airline industry looking at Kulula, 1time and Mango

A survey of customer satisfaction, expectations and perceptions as a measure of service quality in the low cost airline industry looking at Kulula, 1time and Mango

Paruk, Tasneem.

Format:

Manuscript

Publication Date

2007

Excerpt:

A survey of customer satisfaction, expectations and perceptions as a measure of service quality in

Available: Copies:

278.

Developing quality metadata : building innovative tools and workflow solutions

Wootton, Cliff.

Table of contents only http://www.loc.gov/catdir/toc/ecip076/2006101915.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0704/2006101915-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0710/2006101915.html

Format:

Books

Publication Date

2007

Excerpt:

Developing quality metadata : building innovative tools and workflow solutions / Wootton, Cliff.

Available: Copies:

279.

Challenging global inequality : development theory and practice in the 21st century

Greig, Alastair, 1960-

Format:

Books

Publication Date

2007

Excerpt:

Equality.

Available: Copies:

280.

Quality management

Bedi, Kanishka.

Format:

Books

Publication Date

2006

Excerpt:

Quality Control Management -- Industrial Organisation.

Available: Copies:

281.

Cases in financial reporting : an integrated approach with an emphasis on earnings quality and persistence

Hirst, D. Eric, 1961-

Format:

Books

Publication Date

2006

Excerpt:

Cases in financial reporting : an integrated approach with an emphasis on earnings quality and

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282.

Women in African parliaments

Bauer, Gretchen, 1959-

Table of contents http://www.loc.gov/catdir/toc/ecip0516/2005018517.html

Format:

Books

Publication Date

2006

Excerpt:

: achieving equality or serving an authoritarian state? / Timothy Longman -- Senegal : contending with

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283.

Slow living

Parkins, Wendy.

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005029981.html

Format:

Books

Publication Date

2006

Excerpt:

Quality of life.

Available: Copies:

284.

Beyond six sigma : profitable growth throuth customer value creation

Plaster, Gary.

Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005023556.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html

Format:

Books

Publication Date

2006

Excerpt:

Total quality management.

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285.

Lead generation for the complex sale : boost the quality and quantity of leads to increase your ROI

Carroll, Brian J. (Brian James), 1970-

Table of contents http://www.loc.gov/catdir/toc/ecip0516/2005020712.html

Format:

Books

Publication Date

2006

Excerpt:

Lead generation for the complex sale : boost the quality and quantity of leads to increase your ROI /

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286.

Managing information quality : increasing the value of information in knowledge-intensive products and processes

Eppler, Martin J., 1971-

Table of contents only http://www.loc.gov/catdir/toc/fy0702/2006927427.html

Format:

Books

Publication Date

2006

Excerpt:

Managing information quality : increasing the value of information in knowledge-intensive products

Available: Copies:

287.

Quality of life therapy : applying a life satisfaction approach to positive psychology and cognitive therapy

Frisch, Michael (Michael B.)

Publisher description http://www.loc.gov/catdir/enhancements/fy0626/2005056963-d.html

Format:

Books

Publication Date

2006

Excerpt:

Quality of life therapy : applying a life satisfaction approach to positive psychology and

Available: Copies:

288.

Quality of protection : security measurements and metrics

Gollmann, Dieter.

Format:

Books

Publication Date

2006

Excerpt:

Quality of protection : security measurements and metrics / Gollmann, Dieter.

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