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805. 
Cover image for Converting customer value : from retention to profit
by 
Murphy, John A., 1948-
Format: 
Books
Publication Date 
2006
Excerpt: 
time. A business without customers is nothing, argue the authors. And if you plan to stay for the long
Available: Copies:
806. 
Cover image for Applied behavior analysis for teachers
by 
Alberto, Paul.
Format: 
Books
Publication Date 
2006
Excerpt: 
chapters and the accessible writing style enable the authors to communicate complicated material in a clear
Available: Copies:
807. 
Cover image for Women and media : a critical introduction
by 
Byerly, Carolyn M.
Format: 
Books
Publication Date 
2006
Excerpt: 
activism in 20 nations. The authors recount and analyze the first-hand narratives of nearly 100 women media
Available: Copies:
808. 
Cover image for Evaluating training programs : the four levels
by 
Kirkpatrick, Donald L.
Format: 
Books
Publication Date 
2006
Excerpt: 
. The authors.
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809. 
Cover image for Leadership lessons from the ancient world : how learning from the past can win you the future
by 
Cotterell, Arthur.
Format: 
Books
Publication Date 
2006
Excerpt: 
leadership, the authors - a classical historian, a chartered manager and a trainer in a multinational company
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810. 
Cover image for Adolescent suicide : assessment and intervention
by 
Berman, Alan L. (Alan Lee), 1943-
Format: 
Books
Publication Date 
2006
Excerpt: 
authors reflect on what is current and promising in working with suicidal adolescents and provide
Available: Copies:
811. 
Cover image for Dealing with dictators : dilemmas of U.S. diplomacy and intelligence analysis, 1945-1990
by 
May, Ernest R.
Format: 
Books
Publication Date 
2006
Excerpt: 
conditions of uncertainty and moral ambiguity. The authors' insights shed new light on critical episodes in U
Available: Copies:
812. 
Cover image for Reform of the international institutions : the IMF, World Bank and the WTO
by 
Coffey, Peter.
Format: 
Books
Publication Date 
2006
Excerpt: 
international monetary and trading systems. In this comprehensive examination, the authors provide original
Available: Copies:
813. 
Cover image for Muslim youth : tensions and transitions in Tajikistan
by 
Harris, Colette, 1948-
Format: 
Books
Publication Date 
2006
Excerpt: 
"Relying on the author's extensive fieldwork, Muslim Youth devotes separate chapters to family life
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814. 
Cover image for Statistics for real-life sample surveys : non-simple-random samples and weighted data
by 
Dorofeev, Sergey.
Format: 
Books
Publication Date 
2006
Excerpt: 
- randomness' can compromise the conclusions drawn from the data. Australian authors.
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815. 
Cover image for Encyclopedia of the global economy : a guide for students and researchers
by 
O'Connor, David E. (David Edward)
Format: 
Books
Publication Date 
2006
Excerpt: 
v. 2. Author's note -- Preface -- Acknowledgments -- Common abbreviations -- Timeline of key events
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816. 
Cover image for The Penguin dictionary of sociology
by 
Abercrombie, Nicholas.
Format: 
Books
Publication Date 
2006
Excerpt: 
analytical tools that illuminate the contemporary world. The authors, all widely published professors of
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