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1.

Cover image for Improving service quality in the global economy : achieving high performance in public and private sectors

Improving service quality in the global economy : achieving high performance in public and private sectors

by

Milakovich, Michael E.

Publisher description http://www.loc.gov/catdir/enhancements/fy0648/2005043912-d.html
Table of contents only http://www.loc.gov/catdir/toc/fy0601/2005043912.html

Format:

Books

Publication Date

2006 2005

Excerpt:

Industrial management.

Available: Copies:

2.

Cover image for Strategic management : building and sustaining competitive advantage

Strategic management : building and sustaining competitive advantage

by

Pitts, Robert A.

Table of contents http://www.loc.gov/catdir/toc/fy055/2005921619.html

Format:

Books

Publication Date

2006

Excerpt:

Industrial management -- United States -- Case studies.

Available: Copies:

3.

Cover image for The voluntary environmentalists : green clubs, ISO 14001, and voluntary regulations

The voluntary environmentalists : green clubs, ISO 14001, and voluntary regulations

by

Prakash, Aseem, 1965-

Table of contents only http://www.loc.gov/catdir/toc/ecip063/2005033283.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0633/2005033283-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0733/2005033283-b.html

Format:

Books

Publication Date

2006

Excerpt:

Industrial management -- Environmental aspects.

Available: Copies:

4.

Cover image for Managing organisational change

Managing organisational change

by

Graetz, Fiona

Format:

Books

Publication Date

2006

Excerpt:

Industrial management.

Available: Copies:

5.

Cover image for Alignment : using the balanced scorecard to create corporate synergies

Alignment : using the balanced scorecard to create corporate synergies

by

Kaplan, Robert S.

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030504.html

Format:

Books

Publication Date

2006

Excerpt:

Industrial management.

Available: Copies:

6.

Cover image for Hunter or hunted? : technology, innovation, and competitive strategy

Hunter or hunted? : technology, innovation, and competitive strategy

by

Rochlin, Dave.

Format:

Books

Publication Date

2006

Excerpt:

Industrial management.

Available: Copies:

7.

Cover image for Business management : a value chain approach

Business management : a value chain approach

Business management : a value chain approach

by

Nieman, Gideon.

Format:

Books

Publication Date

2006

Excerpt:

Industrial management.

Available: Copies:

8.

Cover image for Case studies in performance management : a guide from the experts

Case studies in performance management : a guide from the experts

by

Adkins, Tony (Tony C.)

Table of contents http://www.loc.gov/catdir/toc/ecip061/2005029726.html

Format:

Books

Publication Date

2006

Excerpt:

Industrial management -- Cost effectiveness -- Case studies.

Available: Copies:

9.

Cover image for Business process management : practical guidelines to successful implementations

Business process management : practical guidelines to successful implementations

by

Jeston, John.

Format:

Books

Publication Date

2006

Excerpt:

Industrial management.

Available: Copies:

10.

Cover image for The best practices enterprise : a guide to achieving sustainable world-class performance

The best practices enterprise : a guide to achieving sustainable world-class performance

by

Kerr, James M.

Table of contents http://www.loc.gov/catdir/toc/ecip067/2006001839.html

Format:

Books

Publication Date

2006

Excerpt:

Industrial management.

Available: Copies:

11.

Cover image for The exceptional manager : making the difference

The exceptional manager : making the difference

by

Delbridge, Rick.

Table of contents only http://www.loc.gov/catdir/toc/ecip0519/2005027339.html

Format:

Books

Publication Date

2006

Excerpt:

Industrial management.

Available: Copies:

12.

Cover image for Process management excellence : the art of excelling in process management

Process management excellence : the art of excelling in process management

Process management excellence : the art of excelling in process management

by

Harrington, H. J. (H. James)

Table of contents only http://www.loc.gov/catdir/toc/ecip062/2005030025.html

Format:

Books

Publication Date

2006

Excerpt:

Process management excellence : the art of excelling in process management / Harrington, H. J. (H

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Strydom, J. W. (Johan Wilhelm), 1952-

(8)

Botha, Stephné.

(7)

Wegner, Trevor.

(7)

Musengi, Sandra.

(6)

Winston, Wayne L.

(6)

Albright, S. Christian.

(5)

Badenhorst, J. A. (Johanna Adolphina), 1954-

(5)

Bennett, J. A. (J. Alf)

(5)

(5)

Hutt, Michael D.

(5)

Nieman, Gideon.

(5)

Rieger, Frieda.

(5)

Rudansky-Kloppers, Sharon.

(5)

Speh, Thomas W.

(5)

Baltzan, Paige.

(4)

Cooper, Donald R.

(4)

Drucker, Peter F. (Peter Ferdinand), 1909-2005.

(4)

Hitt, Michael A.

(4)

Hoskisson, Robert E.

(4)

Ireland, R. Duane.

(4)

Peters, Thomas J.

(4)

Porter, Michael E., 1947-

(4)

Schreuder, A. M. G. (Andries Magiel Gert)

(4)

Strickland, A. J. (Alonzo J.)

(4)

Thompson, Arthur A., 1940-

(4)

Tidd, Joseph, 1960-

(4)

(3)

Allen, Kathleen R.

(3)

Alsemgeest, Liezel.

(3)

Ambe, Intaher Marcus, editor.

(3)

Badenhorst, J. A. (Johanna Adolphina), 1954- editor.

(3)

Bagraim, Jeffrey, contributor.

(3)

Burns, Paul, 1949-

(3)

Cascio, Wayne F.

(3)

Chopra, Sunil, 1960-

(3)

Cilliers, J. O., editor.

(3)

Cronje, G. J. de J.

(3)

Dlamini, Winnie, editor.

(3)

Erasmus, Barney.

(3)

Govindarajan, Vijay.

(3)

Hugo, W. M. J. (Willem Matheus Johannes), 1944-

(3)

Maritz, C. J. (C. Janse)

(3)

Meindl, Peter, 1970-

(3)

Schindler, Pamela S.

(3)

Strydom, J. W. (Johan Wilhelm), 1952- author.

(3)

Swanepoel, Ben.

(3)

Thompson, John L.

(3)

(3)

Werner, Amanda, editor.

(3)

Acutt, J. (Jenny)

(2)

(2)

BPP LEARNING MEDIA.

(2)

Badenhorst, J. A. (Johanna Adolphina), 1954- author.

(2)

Bagraim, Jeffrey.

(2)

Bierman, Harold.

(2)

(2)

(2)

Brevis, Tersia, 1967-

(2)

Canwell, Diane.

(2)

Cateora, Philip R.

(2)

Chartered Institute of Management Accountants.

(2)

Christensen, Clayton M.

(2)

Clarke, Thomas, 1950-

(2)

Coetzee, Melinde.

(2)

Daft, Richard L., author.

(2)

Deresky, Helen.

(2)

Dransfield, Robert, 1952-

(2)

Du Toit, Darryl.

(2)

Du Toit, G. S. (Gawie S.)

(2)

Erasmus, Barney, 1954-

(2)

Ferreira, E. J. (Edmund John), author.

(2)

Firer, Colin, 1943-

(2)

Ford, John C., 1949-

(2)

Freemantle, Andy.

(2)

(2)

Gamble, John (John E.)

(2)

Goetsch, David L.

(2)

(2)

Grossett, Lesley.

(2)

Handfield, Robert B.

(2)

Harrington, H. J. (H. James)

(2)

Hartley, Colin.

(2)

Hattingh, Susan.

(2)

Hattwick, Richard E.

(2)

Horwitz, Frank M.

(2)

Jonker, W. D. (Willem Daniël), 1952-

(2)

Kelton, W. David.

(2)

Krames, Jeffrey A.

(2)

Kriek, H. J. (Hendrik Jacobus)

(2)

(2)

Lessem, Ronnie.

(2)

Liker, Jeffrey K.

(2)

Louw, Lynette, editor.

(2)

Maginn, Michael D.

(2)

Manning, Anthony D.

(2)

Merchant, Kenneth A.

(2)

Monczka, Robert M.

(2)

Morgan, Gareth, 1943-

(2)

Motlatla, M. D. C. (Malesela D. C.)

(2)

Muchinsky, Paul M.

(2)

(2)

Nel, Christo, 1954-

(2)

Nieuwenhuizen, C. (Cecile)

(2)

Nieuwenhuizen, C. (Cecile), editor.

(2)

(2)

Phatak, Arvind V.

(2)

Phillips, Amy (Amy L.)

(2)

Piff, Sally, 1960-

(2)

Sadowski, Randall P.

(2)

(2)

Semler, Ricardo.

(2)

Siegel, Andrew F.

(2)

(2)

Steyn, B. L. (Barend Lukas)

(2)

Stoner, Charles R.

(2)

Strydom, J. W. (Johan Wilhelm), 1952- editor.

(2)

Swink, Morgan, 1959-

(2)

Thompson, John L., author.

(2)

(2)

Van Noordwyk, A.

(2)

Venter, Peet, editor.

(2)

Walker, Danielle Medina.

(2)

Wall, Stuart, 1946-

(2)

Warren, B. O. (Brian Owen)

(2)

Weele, A. J. van (Arjan J.)

(2)

Werner, Amanda.

(2)

Wilkinson, Adrian, 1963-

(2)

Zappe, Christopher J.

(2)

Zappe, Christopher J. (Christopher James), 1961-

(2)

Zook, Chris, 1951-

(2)

Ōmae, Ken'ichi, 1943-

(2)

(1)

Ackers, Peter, 1957-

(1)

Adkins, Tony (Tony C.)

(1)

(1)

Aguinis, Herman, 1966-

(1)

Ahmed, Syed M. (Syed Mahmood), 1960-

(1)

Aida, Shūhei, 1932-

(1)

Al-Thani, Faisal F.

(1)

Albright, S. Christian, author.

(1)

Albright, S. Christian. Managerial statistics.

(1)

Alkhafaji, Abbass F.

(1)

Allen, James, 1960-

(1)

Ambrosini, Véronique.

(1)

Ambrosini, Véronique. Strategic management : a multi-perspective approach.

(1)

American Institute of Chemical Engineers. Center for Waste Reduction Technologies.

(1)

American Marketing Association.

(1)

Amos, Trevor, author.

(1)

Anderson, James C., 1953-

(1)

Anderson, Philip, 1956-

(1)

Anderson, Ronald.

(1)

Anderson, Virginia, 1947-

(1)

Andrews, Kenneth R. (Kenneth Richmond), 1916-2005, author.

(1)

Angelopulo, G. C. (George Charles), 1956- editor.

(1)

Anstey, Mark. Negotiating conflict.

(1)

Anthony, Robert N. (Robert Newton), 1916-2006.

(1)

Anthony, Robert Newton, 1916-

(1)

Anumba, C. J. (Chimay J.)

(1)

Armbrüster, Thomas, 1968-

(1)

Armstrong, Brian.

(1)

Artz, Kendall W.

(1)

Asfahl, C. Ray, 1938-

(1)

(1)

Ashurst, Colin.

(1)

(1)

(1)

Avery, Gayle, 1947-

(1)

Ayuso Munoz, Jose Luis.

(1)

Aziza, Bruno, 1975-

(1)

Bacon, Terry R.

(1)

Badenhorst, J. A. (Johanna Adolphina), 1954- contributor.

(1)

Badenhorst, Johan.

(1)

Badenhorst-Weiss, Hannie.

(1)

Baeumler, Axel.

(1)

Baily, Peter J. H.

(1)

Baird, Marian, author.

(1)

Baker, H. Kent (Harold Kent), 1944-

(1)

(1)

Balmert, Paul D., 1950-

(1)

Balmori, Diana.

(1)

Baltzan, Paige author.

(1)

Baltzan, Paige, author.

(1)

Banhegyi, Steve.

(1)

Bantjes, Jason.

(1)

Barchan, Margareta.

(1)

Barker, Rachel, 1958- editor.

(1)

(1)

(1)

(1)

Bates, Bob, 1951-

(1)

Bates, Bronwynne.

(1)

Baye, Michael R., 1958-

(1)

Becker, Brian E.

(1)

Bedi, Kanishka.

(1)

Bedward, Diana.

(1)

(1)

(1)

Bendix, Sonia, author

(1)

Benoit, Gaboury.

(1)

Benson, Alan, author.

(1)

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Subject

Industrial management.

(253)

Strategic planning.

(62)

(42)

Organizational change.

(41)

Personnel management.

(29)

Psychology, Industrial.

(27)

Technological innovations -- Management.

(25)

Organizational effectiveness.

(22)

(19)

Entrepreneurship.

(18)

Industrial management -- Environmental aspects.

(18)

Industrial management -- South Africa.

(17)

Industrial management -- Statistical methods.

(17)

(15)

Organizational behavior.

(15)

Creative ability in business.

(13)

Industrial management -- Textbooks.

(13)

Industrial management -- United States.

(13)

Industrial procurement.

(13)

Materials management.

(13)

Business logistics.

(12)

Commercial statistics.

(12)

Industrial management -- Case studies.

(12)

Industrial procurement -- Management.

(12)

Management information systems.

(12)

Microsoft Excel (Computer file)

(12)

Social responsibility of business.

(12)

Business planning.

(11)

Information technology -- Management.

(11)

(11)

Industrial relations.

(10)

Personnel management -- South Africa.

(10)

Small business -- Management.

(10)

Industrial management -- Mathematical models.

(9)

Industrial management -- Technological innovations.

(9)

Industrial marketing -- Management.

(9)

Management -- South Africa.

(9)

Success in business.

(9)

Business enterprises -- Finance.

(8)

(8)

Industrial management -- Examinations -- Study guides.

(8)

Industrial organization.

(8)

Industrial relations -- South Africa.

(8)

Product management.

(8)

(7)

Gestion d'entreprise.

(7)

Industrial hygiene.

(7)

Industrial management -- Handbooks, manuals, etc.

(7)

Industrial management -- South Africa -- Case studies.

(7)

Industrial marketing -- Management -- Case studies.

(7)

Industrial safety.

(7)

International business enterprises.

(7)

(7)

(7)

Value analysis (Cost control)

(7)

Chartered Institute of Management Accountants -- Examinations -- Study guides.

(6)

Corporations -- Finance.

(6)

Decision making -- Computer programs.

(6)

Decision making -- Statistical methods.

(6)

Entrepreneurship -- South Africa.

(6)

Industrial management -- Statistical methods -- Computer programs.

(6)

Industrial management -- United States -- Case studies.

(6)

Information resources management.

(6)

Knowledge management.

(6)

New business enterprises.

(6)

Office practice -- Handbooks, manuals, etc.

(6)

Organizational change -- Management.

(6)

Production management.

(6)

Psychology, Industrial -- South Africa.

(6)

Research, Industrial -- Management.

(6)

Small business -- South Africa -- Management.

(6)

South Africa -- Handbooks, manuals, etc.

(6)

Technological innovations.

(6)

(6)

(6)

Administración industrial.

(5)

Business enterprises -- Environmental aspects.

(5)

Competition, International.

(5)

Corporate governance.

(5)

Corporations -- Environmental aspects.

(5)

Cost effectiveness.

(5)

Customer relations.

(5)

Economic development.

(5)

Economic value added.

(5)

Electronic books.

(5)

Environmental policy.

(5)

Executive ability.

(5)

Industrial efficiency.

(5)

Industrial management -- Problems, exercises, etc.

(5)

Industrial organization (Economic theory)

(5)

International business enterprises -- Management.

(5)

Managerial accounting -- Examinations -- Study guides.

(5)

Marketing -- Management.

(5)

(5)

(5)

Organizational behavior -- South Africa.

(5)

Project management.

(5)

Purchasing -- Management.

(5)

Technische vernieuwing.

(5)

Technological innovations -- Economic aspects.

(5)

BUSINESS & ECONOMICS -- Industrial Management.

(4)

BUSINESS & ECONOMICS -- Management Science.

(4)

BUSINESS & ECONOMICS -- Management.

(4)

BUSINESS & ECONOMICS -- Organizational Behavior.

(4)

Business ethics.

(4)

Communication in management.

(4)

Corporate culture.

(4)

Corporations -- Growth.

(4)

(4)

Customer services -- Management.

(4)

Delivery of goods -- Management.

(4)

Employee motivation.

(4)

Industrial management -- Data processing.

(4)

Industrial management -- Research.

(4)

Industrial policy.

(4)

Intercultural communication.

(4)

International business enterprises -- Management -- Case studies.

(4)

Marketing channels -- Management.

(4)

New business enterprises -- Management.

(4)

Personnel management -- Psychological aspects.

(4)

Personnel management -- United States.

(4)

Physical distribution of goods -- Management.

(4)

Psychology, Industrial -- United States.

(4)

Reengineering (Management)

(4)

Risk management.

(4)

Strategic planning -- United States -- Case studies.

(4)

Strategisch management.

(4)

Strategische planning.

(4)

(4)

(3)

Business -- Handbooks, manuals, etc.

(3)

Business enterprises.

(3)

Conflict management.

(3)

Employee empowerment.

(3)

Entrepreneurship -- Textbooks.

(3)

Industrial management -- Africa, Southern -- Textbooks.

(3)

Industrial management -- Examinations, questions, etc.

(3)

Industrial management -- Great Britain.

(3)

Industrial management -- Japan.

(3)

Industrial management -- South Africa -- Problems, exercises, etc.

(3)

Industrial productivity -- Measurement.

(3)

Industrial relations -- Great Britain.

(3)

Industrial sociology.

(3)

Information technology.

(3)

Labor laws and legislation -- South Africa.

(3)

New business enterprises -- Textbooks.

(3)

Organizational learning.

(3)

Organizational sociology.

(3)

(3)

Personnel management -- Great Britain.

(3)

Public-private sector cooperation.

(3)

Quality of work life.

(3)

Small business.

(3)

Strategic planning -- Case studies.

(3)

Work environment.

(3)

Accounting -- South Africa.

(2)

Arbeids- en organisatiepsychologie.

(2)

Arena (Computer file)

(2)

Benchmarking (Management)

(2)

Business -- Dictionaries.

(2)

Business -- Problems, exercises, etc.

(2)

Business communication.

(2)

Business education.

(2)

Business enterprises -- Africa.

(2)

Business enterprises -- South Africa -- Finance.

(2)

Business mathematics.

(2)

Business networks.

(2)

Career development.

(2)

Changement organisationnel.

(2)

Collective bargaining -- South Africa.

(2)

Computer simulation.

(2)

Consumer behavior.

(2)

Corporate profits.

(2)

Corporate reorganizations.

(2)

Corporations -- Accounting.

(2)

Corporations -- Environmental aspects -- South Africa -- Case studies.

(2)

Corporations -- Growth -- Case studies.

(2)

Corporations -- South Africa -- Accounting.

(2)

Corporations -- South Africa -- Finance.

(2)

Cost control -- Case studies.

(2)

Creative ability in business -- United States.

(2)

Crisis management.

(2)

Customer services.

(2)

Decision making.

(2)

Economic history.

(2)

Economics -- Statistical methods.

(2)

Electronic commerce.

(2)

Employees -- Training of.

(2)

Empresas internacionales.

(2)

Entrepreneuriat.

(2)

Entrepreneurship -- Africa.

(2)

Export marketing.

(2)

Financial statements -- Problems, exercises, etc.

(2)

Food service management.

(2)

Green movement.

(2)

(2)

Industrial design -- Management.

(2)

Industrial design.

(2)

Industrial management

(2)

Industrial management -- Africa.

(2)

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