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337. 
Cover image for The psychology of customer service
The psychology of customer service
The psychology of customer service
by 
Jude, Brian.
Format: 
Books
Publication Date 
1998 1990
Excerpt: 
Success in business.
Available: Copies:
338. 
Cover image for Strategic market management
Strategic market management
Strategic market management
by 
Aaker, David A.
Table of contents http://catdir.loc.gov/catdir/toc/onix02/98016155.html
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=903731&custom_att_2=simple_viewer
Publisher description http://catdir.loc.gov/catdir/description/wiley031/98016155.html
Format: 
Books
Publication Date 
1998
Excerpt: 
Success Factors -- Risks in High-Growth Markets -- Environmental Analysis and Strategic Uncertainty
Available: Copies:
339. 
Cover image for Management information systems : the manager's view
Management information systems : the manager's view
Management information systems : the manager's view
by 
Schultheis, Robert A.
Table of contents http://catdir.loc.gov/catdir/toc/mh022/97025011.html
Publisher description http://catdir.loc.gov/catdir/description/mh023/97025011.html
Format: 
Books
Publication Date 
1998
Excerpt: 
wire in a complex business environment -- Critical success factors ; Defining critical success factors
Available: Copies:
340. 
Cover image for Harvard business review on measuring corporate performance.
Harvard business review on measuring corporate performance.
Harvard business review on measuring corporate performance.
Format: 
Books
Publication Date 
1998
Excerpt: 
Harvard business review on measuring corporate performance.
Available: Copies:
341. 
Cover image for Harvard business review on measuring corporate performance.
Harvard business review on measuring corporate performance.
Harvard business review on measuring corporate performance.
Format: 
Books
Publication Date 
1998
Excerpt: 
Harvard business review on measuring corporate performance.
Available: Copies:
342. 
Cover image for The human equation : building profits by putting people first
The human equation : building profits by putting people first
The human equation : building profits by putting people first
by 
Pfeffer, Jeffrey.
Format: 
Books
Publication Date 
1998
Excerpt: 
Success in business.
Available: Copies:
343. 
Cover image for Entrepreneurship
Entrepreneurship
Entrepreneurship
by 
Hisrich, Robert D.
Format: 
Books
Publication Date 
1998
Excerpt: 
Success in business.
Available: Copies:
344. 
Cover image for Money, success & you
Money, success & you
Money, success & you
by 
Kehoe, John.
Format: 
Books
Publication Date 
1998
Excerpt: 
Success in business.
Available: Copies:
345. 
Cover image for What it really takes to be world class
What it really takes to be world class
What it really takes to be world class
by 
Sunter, Clem, 1944-
Format: 
Books
Publication Date 
1997
Excerpt: 
Success in business.
Available: Copies:
346. 
Cover image for Improving your organization's success : Manage Activities Diploma S/NVQ level 5
Improving your organization's success : Manage Activities Diploma S/NVQ level 5
Improving your organization's success : Manage Activities Diploma S/NVQ level 5
by 
Johnson, Bob, 1947-
Format: 
Books
Publication Date 
1997
Excerpt: 
Creative ability in business -- Problems, exercises, etc.
Available: Copies:
347. 
Cover image for Becoming a person of influence : how to positively impact the lives of others
Becoming a person of influence : how to positively impact the lives of others
Becoming a person of influence : how to positively impact the lives of others
by 
Maxwell, John C., 1947-
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0609/97023001-d.html
Format: 
Books
Publication Date 
1997
Excerpt: 
Success -- Psychological aspects.
Available: Copies:
348. 
Cover image for Services marketing
Services marketing
by 
Lovelock, Christopher H.
Inhaltsverzeichnis
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007918806&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
1996
Excerpt: 
-- Measuring Marketing Success / David H. Maister -- Service Positioning Through Structural Change / G. Lynn
Available: Copies:
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