consumers go public -- Uses and misuses of revenge -- Making amends -- Part II. THE UNEXPECTED WAYS WE DEFY

between producers and consumers in a way that is rapidly transforming our economy and society. Using an

Relationship marketing : a consumer experience approach / Baron, Steve.

, Generating and Managing Ideas * Conclusions. -- Introduction * The Context: The Consumers' Perspective, The

Marketing and consumer psychology series.

Consumer behavior & marketing strategy / Peter, J. Paul.

Consumer behavior.

consumers is to prevent needs from being satisfied and to create demand; its natural extension is to enable

Ch. 1. Introduction -- Ch. 2. Creating value in tourism -- Ch. 3. Tourism consumers -- Ch. 4

progression that both consumers and enterprises are eager to embrace. As it can deliver those services

Consumer behavior : building marketing strategy / Hawkins, Del I.

Consumer behavior.