-- People resourcing -- Employment practices -- Learning and development -- Performance management -- Reward

learning, employee motivation and performance. Introduction -- Employee competence and performance -- The

: key performance areas. 7. Management of quality in purchasing and supply -- 8. Price and cost analysis

model -- The investment decision -- The financial decision -- Reporting and performance analysis

management -- Security in network design -- Performance and recovery.

Sections include -- Operations management; Operations performance; Operations strategy; Managing

-- Illegality and unenforceability -- Performance -- Discharge and variation -- Mora and breach -- Remedies for

planning, control and performance measurement-- Part Five: Strategic performance and cost managemtn, value

model -- The investment decision -- The financial decision -- Reporting and performance analysis

-- Developing strategic performance management systems -- Understanding the impact and context of change

implementation of strategies that exploit these sources of superior performance. This new edition addresses the

managing performance -- 8: Managing the employment relationship -- 9: Equality and diversity in the