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1.

Cover image for Achieving excellence in selling : a South African approach

Achieving excellence in selling : a South African approach

by

Blem, Norman.

Format:

Books

Publication Date

2008

Available: Copies:

2.

Cover image for Relationship selling

Relationship selling

by

Johnston, Mark W.

Table of contents http://catdir.loc.gov/catdir/toc/ecip073/2006034513.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0707/2006034513-d.html

Format:

Books

Publication Date

2008

Available: Copies:

3.

Cover image for How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

by

Anderson, Dave, 1961-

Table of contents only http://www.loc.gov/catdir/toc/ecip0613/2006014057.html

Format:

Books

Publication Date

2007

Available: Copies:

4.

Cover image for Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy

Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy

by

Acuff, Jerry, 1949-

Table of contents http://catdir.loc.gov/catdir/toc/ecip074/2006036783.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016972314&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-d.html

Format:

Books

Publication Date

2007

Available: Copies:

5.

Cover image for What the customer wants you to know : how everybody needs to think differently about sales

What the customer wants you to know : how everybody needs to think differently about sales

by

Charan, Ram.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0723/2007030980.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-d.html

Format:

Books

Publication Date

2007

Available: Copies:

6.

Cover image for Selling hospitality : a situational approach

Selling hospitality : a situational approach

by

McNeill, Richard G.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-d.html

Format:

Books

Publication Date

2006

Available: Copies:

7.

Cover image for The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success

The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success

by

Sant, Tom.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033827.html

Format:

Books

Publication Date

2006

Available: Copies:

8.

Cover image for Magnetic selling : develop the charm and charisma that attract customers and maximize sales

Magnetic selling : develop the charm and charisma that attract customers and maximize sales

by

Bly, Robert W.

Format:

Books

Publication Date

2006

Available: Copies:

9.

Cover image for Never cold call again! Achieve sales greatness without cold calling

Never cold call again! Achieve sales greatness without cold calling

by

Rumbauskas, Frank J., 1973-

Table of contents http://www.loc.gov/catdir/toc/ecip061/2005027607.html

Format:

Books

Publication Date

2006

Available: Copies:

10.

Cover image for Questions that sell : the powerful process for discovering what your customer really wants

Questions that sell : the powerful process for discovering what your customer really wants

by

Cherry, Paul.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033216.html

Format:

Books

Publication Date

2006

Available: Copies:

11.

Cover image for Selling is everyone's business : what it takes to create a great salesperson

Selling is everyone's business : what it takes to create a great salesperson

by

Johnson, Steve, 1962-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005031913.html

Format:

Books

Publication Date

2006

Available: Copies:

12.

Cover image for The solution-centric organization

The solution-centric organization

by

Eades, Keith M.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html

Format:

Books

Publication Date

2006

Available: Copies:

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Subject: Selling.

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Author

Futrell, Charles.

(11)

Schiffman, Stephan.

(3)

Tanner, John F.

(3)

(2)

Cant, M. C. (Michael Colin), 1957-

(2)

Castleberry, Stephen Bryon.

(2)

Johnston, Mark W.

(2)

Marshall, Greg W.

(2)

Stielstra, Greg.

(2)

Van Heerden, Neels, 1957-

(2)

Weitz, Barton A.

(2)

Acuff, Jerry, 1949-

(1)

Agnihotri, Raj S., author.

(1)

Ahearne, Michael, author.

(1)

Ahearne, Michael.

(1)

Allen, Peter, 1937-

(1)

Allen, Peter, 1937- Sales and sales management.

(1)

American Management Association.

(1)

Anderson, Dave, 1961-

(1)

Avila, Ramon A., 1955- author.

(1)

(1)

Bogaards, M., author.

(1)

Castleberry, Stephen Bryon author

(1)

(1)

(1)

(1)

Cheverton, Peter.

(1)

(1)

Crom, J. Oliver.

(1)

Crom, Michael A.

(1)

Crotts, John C.

(1)

Dale Carnegie & Associates.

(1)

Denny, Richard, 1944-

(1)

Drotsky, Antonie, editor.

(1)

Eades, Keith M.

(1)

Fairweather, Alan.

(1)

Fox, Jeffrey J., 1945-

(1)

Futrell, Charles, author.

(1)

(1)

Green, Charles H.

(1)

Gschwandtner, Gerhard.

(1)

Harte, Richard.

(1)

Heald, Michael.

(1)

Heiman, Stephen E.

(1)

Hodge, Richard.

(1)

(1)

Ingram, Thomas N., author.

(1)

Jain, Naveen (Management consultant)

(1)

Jobber, David, 1947-

(1)

(1)

Johnson, Spencer.

(1)

Johnson, Steve, 1962-

(1)

Joyner, Mark, 1968-

(1)

Kear, Robert E.

(1)

(1)

(1)

Krush, Michael T., author.

(1)

LaForge, Raymond W., author.

(1)

Lancaster, Geoffrey A.

(1)

Lancaster, Geoffrey, 1938-

(1)

Lennon, Kathryn.

(1)

Leyshan, Trent, author.

(1)

Manning, Gerald L.

(1)

Manning, Gerald L., author.

(1)

McCormack, Mark H. (Mark Hume)

(1)

McLeod, Lisa, 1963-

(1)

McNeill, Richard G.

(1)

Miller, Robert B. (Robert Bruce), 1931-

(1)

Page, Rick, 1947-

(1)

(1)

Reece, Barry L.

(1)

Reece, Barry L., author.

(1)

Rumbauskas, Frank J., 1973-

(1)

Salmon, Michael, 1956-

(1)

(1)

Schachter, Lou.

(1)

Schwepker, Charles H., Jr., author.

(1)

Shaivitz, Adam, 1976-

(1)

Shook, Robert L., 1938-

(1)

Snyder, David P.

(1)

Stanley, Richard E.

(1)

Stinnett, Bill.

(1)

Tuleja, Tad, 1944-

(1)

Van Heerden, Neels, 1957- editor.

(1)

Velde, Jan Paul van der.

(1)

(1)

Williams, Michael R., author.

(1)

(1)

Wollan, Robert, 1957-

(1)

(1)

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(72)

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RC Braamfontein

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

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Customer relations.

(10)

Sales management.

(10)

(6)

Success in business.

(4)

Relationship marketing.

(3)

Sales personnel.

(3)

Sales promotion.

(3)

Business networks.

(2)

Public relations.

(2)

Sales personnel -- Training of.

(2)

Sales presentations.

(2)

Selling -- Psychological aspects.

(2)

Técnicas de ventas.

(2)

Verkooptechnieken.

(2)

(1)

(1)

BUSINESS & ECONOMICS -- Sales & Selling.

(1)

Business ethics.

(1)

Career development.

(1)

Consumer behavior.

(1)

Consumer satisfaction.

(1)

Customer loyalty.

(1)

Desarrollo profesional.

(1)

Entrepreneurship

(1)

Entrepreneurship.

(1)

Hospitality industry -- Marketing.

(1)

Industria hospitalaria -- Administración.

(1)

Marketing -- South Africa.

(1)

Marketing research.

(1)

(1)

Organizational effectiveness.

(1)

Problem solving.

(1)

(1)

(1)

(1)

Sales executives.

(1)

Sales personnel -- Attitudes.

(1)

(1)

(1)

Selling -- Case studies.

(1)

Selling -- Handbooks, manuals, etc.

(1)

Selling -- Technological innovations.

(1)

Social media -- Marketing.

(1)

Social networks.

(1)

(1)

(1)

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