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25. 
Cover image for Enterprise compliance risk management : an essential toolkit for banks and financial services
by 
Ramakrishna, Saloni P., 1957-
Format: 
Regular print
Publication Date 
2015
Excerpt: 
to reputation, legal risk, governance, and customer satisfaction The entire ecosystem of stakeholders
Available: Copies:
26. 
Cover image for Personal and organizational excellence through servant leadership : learning to serve, serving to lead, leading to transform
by 
Sendjaya, Sen, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and
Available: Copies:
27. 
Cover image for Electrical estimating methods
by 
DelPico, Wayne J.
Format: 
Books
Publication Date 
2015
Excerpt: 
in the type of work required. Inaccurate estimates lead to problems with customer satisfaction, which
Available: Copies:
28. 
Cover image for Stuff I wish I'd known when I started working
by 
O'Connell, Fergus, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
Job satisfaction.
Available: Copies:
by 
Jordaan, Yolanda.
Format: 
Books
Publication Date 
2015
Excerpt: 
Service marketing in perspective -- Value : from customer service to satisfaction and loyalty
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30. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual
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31. 
Cover image for Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
competitive advantage -- Partnering and strategic alliances -- Customer satisfaction, retention, and loyalty
Available: Copies:
32. 
Cover image for An introduction to the philosophy of art
by 
Eldridge, Richard Thomas, 1953- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
contemporary practices of art -- The reproduction of social life vis-a-vis "infinite satisfaction" -- Art and
Available: Copies:
33. 
Cover image for Social capital and its institutional contingency : a study of the United States, China, and Taiwan
by 
Lin, Nan, 1938- editor of compilation.
Format: 
Books
Publication Date 
2014
Excerpt: 
Satisfaction Across Three Societies / Lijun Song.
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34. 
Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
by 
Crutcher, C. William, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Consumer satisfaction.
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35. 
Cover image for Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
by 
Dishongh, Rhonda, 1968-
Format: 
Books
Publication Date 
2013
Excerpt: 
Patient Satisfaction -- Personal Narratives.
Available: Copies:
36. 
Cover image for Marketing strategy : the thinking involved
by 
Hill, Mark E., 1957-
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Marketing Thinking Challenge 2.1: Appropriating Satisfaction in a Consumer Situation -- Marketing Thinking
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