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1. 
Cover image for Adult development and aging
Adult development and aging
by 
Cavanaugh, John C., author.
Format: 
Books
Publication Date 
2015
Excerpt: 
Satisfaction -- How Do We Know?: Cross-Cultural Aspects of Teachers' Job Satisfaction -- Adult Development in
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2. 
Cover image for Personal and organizational excellence through servant leadership : learning to serve, serving to lead, leading to transform
Personal and organizational excellence through servant leadership : learning to serve, serving to lead, leading to transform
Personal and organizational excellence through servant leadership : learning to serve, serving to lead, leading to transform
by 
Sendjaya, Sen, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and
Available: Copies:
3. 
Cover image for Stuff I wish I'd known when I started working
Stuff I wish I'd known when I started working
Stuff I wish I'd known when I started working
by 
O'Connell, Fergus, author.
Cover image http://catalogimages.wiley.com/images/db/jimages/9780857085702.jpg
Format: 
Books
Publication Date 
2015
Excerpt: 
Job satisfaction.
Available: Copies:
4. 
Cover image for Electrical estimating methods
Electrical estimating methods
by 
DelPico, Wayne J.
Format: 
Books
Publication Date 
2015
Excerpt: 
in the type of work required. Inaccurate estimates lead to problems with customer satisfaction, which
Available: Copies:
5. 
Cover image for Grasping service marketing
Grasping service marketing
Grasping service marketing
by 
Jordaan, Yolanda.
Format: 
Books
Publication Date 
2015
Excerpt: 
Service marketing in perspective -- Value : from customer service to satisfaction and loyalty
Available: Copies:
6. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual
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7. 
Cover image for Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
competitive advantage -- Partnering and strategic alliances -- Customer satisfaction, retention, and loyalty
Available: Copies:
9. 
Cover image for Social capital and its institutional contingency : a study of the United States, China, and Taiwan
Social capital and its institutional contingency : a study of the United States, China, and Taiwan
Social capital and its institutional contingency : a study of the United States, China, and Taiwan
by 
Lin, Nan, 1938- editor of compilation.
Format: 
Books
Publication Date 
2014
Excerpt: 
Satisfaction Across Three Societies / Lijun Song.
Available: Copies:
10. 
Cover image for An introduction to the philosophy of art
An introduction to the philosophy of art
An introduction to the philosophy of art
by 
Eldridge, Richard Thomas, 1953- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
contemporary practices of art -- The reproduction of social life vis-a-vis "infinite satisfaction" -- Art and
Available: Copies:
11. 
Cover image for Marketing strategy : the thinking involved
Marketing strategy : the thinking involved
by 
Hill, Mark E., 1957-
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Marketing Thinking Challenge 2.1: Appropriating Satisfaction in a Consumer Situation -- Marketing Thinking
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12. 
Cover image for Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
by 
Dishongh, Rhonda, 1968-
Format: 
Books
Publication Date 
2013
Excerpt: 
Patient Satisfaction -- Personal Narratives.
Available: Copies:
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Robbins, Stephen P., 1943-
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