Search Results for Consumer satisfaction.

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25.

Cover image for The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

The working world for young adults. Customer service an attitude not an occupation

by

Dieffenbach, Michael.

Format:

Video disc

Publication Date

2006

Excerpt:

Consumer satisfaction.

Available: Copies:

26.

Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right

Passionate and profitable : why customer strategies fail and ten steps to do them right

Passionate and profitable : why customer strategies fail and ten steps to do them right

by

Arussy, Lior.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html

Format:

Books

Publication Date

2005

Excerpt:

Consumer satisfaction.

Available: Copies:

27.

Cover image for Researching customer satisfaction & loyalty : how to find out what people really think

Researching customer satisfaction & loyalty : how to find out what people really think

Researching customer satisfaction & loyalty : how to find out what people really think

by

Szwarc, Paul.

Format:

Books

Publication Date

2005

Excerpt:

Consumer satisfaction.

Available: Copies:

28.

Cover image for Revolutionize your customer experience / Colin Shaw.

Revolutionize your customer experience / Colin Shaw.

Revolutionize your customer experience / Colin Shaw.

by

Shaw, Colin, 1928-

Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html

Format:

Books

Publication Date

2005

Excerpt:

Consumer satisfaction.

Available: Copies:

29.

Cover image for Building great customer experiences

Building great customer experiences

Building great customer experiences

by

Shaw, Colin, 1958-

Format:

Books

Publication Date

2005

Excerpt:

Consumer satisfaction.

Available: Copies:

30.

Cover image for Mass affluence : seven new rules of marketing to today's consumer

Mass affluence : seven new rules of marketing to today's consumer

Mass affluence : seven new rules of marketing to today's consumer

by

Nunes, Paul, 1963-

Table of contents http://www.loc.gov/catdir/toc/ecip0415/2004002471.html

Format:

Books

Publication Date

2004

Excerpt:

Consumer satisfaction -- United States.

Available: Copies:

31.

Cover image for Consumers

by

Arnould, Eric J.

Table of contents http://catdir.loc.gov/catdir/toc/mh031/2002041065.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002041065.html

Format:

Books

Publication Date

2004

Excerpt:

Consumer behavior -- United States.

Available: Copies:

32.

Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

Who stole my customer?? : winning strategies for creating and sustaining customer loyalty

by

Thompson, Harvey.

Format:

Books

Publication Date

2004

Excerpt:

Consumer satisfaction.

Available: Copies:

33.

Cover image for Customer behaviour : consumer behaviour and beyond

Customer behaviour : consumer behaviour and beyond

Customer behaviour : consumer behaviour and beyond

by

Widing, Robert E.

Format:

Books

Publication Date

2003

Excerpt:

Consumer satisfaction.

Available: Copies:

34.

Cover image for A framework for marketing management

A framework for marketing management

A framework for marketing management

by

Kotler, Philip.

Format:

Books

Publication Date

2003

Excerpt:

. Analyzing Consumer Markets and Buyer Behavior -- 7. Analyzing Business Markets and Buyer Behavior -- 8

Available: Copies:

35.

Cover image for Marketing : connecting with customers

Marketing : connecting with customers

Marketing : connecting with customers

by

Harrell, Gilbert D.

Format:

Books

Publication Date

2002

Excerpt:

Consumer satisfaction.

Available: Copies:

36.

Cover image for Consumer behaviour : implications for marketing strategy

Consumer behaviour : implications for marketing strategy

Consumer behaviour : implications for marketing strategy

by

Neal, Cathy M.

Format:

Books

Publication Date

2002

Excerpt:

Consumer behaviour : implications for marketing strategy / Neal, Cathy M.

Available: Copies:

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Hammer, Michael, 1948-

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Harris, Kim, 1957-

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Mittal, Banwari.

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Mothersbaugh, David L.

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Nunes, Paul, 1963-

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Oliver, Richard L., 1945-2016.

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(1)

Quester, Pascale G. (Pascale Genevieve)

(1)

Rao, Ajit, 1962-

(1)

Reichheld, Frederick F.

(1)

Robinette, Scott.

(1)

Schultz, Duane P.

(1)

Schultz, Sydney Ellen.

(1)

Shaw, Colin, 1928-

(1)

Shaw, Colin, 1958-

(1)

Sheth, Jagdish N.

(1)

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(1)

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(1)

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Item Category 1

Material Type

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(46)

Library

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Publication Date

Subject

Consumer satisfaction.

(26)

Customer relations.

(12)

(9)

Customer services.

(7)

Consumer behavior.

(6)

Marketing -- Management.

(6)

Strategic planning.

(4)

Consumer behavior -- United States.

(3)

Consumers' preferences.

(3)

Customer loyalty.

(3)

Job satisfaction.

(3)

(2)

Consumentengedrag.

(2)

Consumer satisfaction -- Evaluation.

(2)

Customer services -- Management.

(2)

(2)

Marketing research.

(2)

Organizational behavior.

(2)

Organizational effectiveness.

(2)

Personnel management.

(2)

Psychological tests.

(2)

(2)

Service industries -- Marketing.

(2)

Strategisch management.

(2)

Advertisers -- Attitudes.

(1)

Affluent consumers -- United States.

(1)

Análisis de mercadeo -- Estados Unidos.

(1)

Brand name products.

(1)

(1)

Clinical psychology -- South Africa.

(1)

Comportamiento del consumidor -- Estados Unidos -- Estudio de casos.

(1)

Comportamiento del consumidor -- Estados Unidos.

(1)

Consumer behavior -- Australia -- Case studies.

(1)

Consumer behavior -- Australia.

(1)

Consumer behavior -- New Zealand -- Case studies.

(1)

Consumer behavior -- New Zealand.

(1)

Consumer behavior -- United States -- Case studies.

(1)

Consumer satisfaction -- South Africa.

(1)

Consumer satisfaction -- United States.

(1)

Consumers -- United States.

(1)

Culturele aspecten.

(1)

Customer relations -- Management.

(1)

Documentary films.

(1)

(1)

Electronic commerce -- Psychological aspects.

(1)

Executives -- Training of.

(1)

Films for the hearing impaired.

(1)

Instructional films.

(1)

Internet marketing.

(1)

Klantgerichtheid.

(1)

Labor productivity.

(1)

(1)

(1)

Market surveys -- Australia -- Case studies.

(1)

Market surveys -- Australia.

(1)

Market surveys -- New Zealand -- Case studies.

(1)

Market surveys -- New Zealand.

(1)

Market surveys -- United States.

(1)

Market surveys.

(1)

Marketing -- Gestion.

(1)

Marketing -- South Africa -- Management.

(1)

Marketing -- South Africa.

(1)

Marketing -- United States.

(1)

(1)

(1)

Organizational change.

(1)

Problem solving.

(1)

Product management -- United States.

(1)

Product management.

(1)

Psychology -- Study and teaching (Graduate) -- South Africa.

(1)

Psychology, Industrial.

(1)

Public relations & advertising.

(1)

Quality assurance.

(1)

Relationship marketing.

(1)

Sales management.

(1)

(1)

Service industries -- Marketing -- Case studies.

(1)

(1)

Success in business.

(1)

(1)

Verbraucherverhalten.

(1)

Verenigde Staten.

(1)

Video recordings for the hearing impaired.

(1)

(1)

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