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25. 
Cover image for Grasping service marketing
Grasping service marketing
Grasping service marketing
by 
Jordaan, Yolanda.
Format: 
Books
Publication Date 
2015
Excerpt: 
Service marketing in perspective -- Value : from customer service to satisfaction and loyalty
Available: Copies:
26. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
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Format: 
Books
Publication Date 
2014
Excerpt: 
Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual
Available: Copies:
27. 
Cover image for Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
competitive advantage -- Partnering and strategic alliances -- Customer satisfaction, retention, and loyalty
Available: Copies:
28. 
Cover image for An introduction to the philosophy of art
An introduction to the philosophy of art
An introduction to the philosophy of art
by 
Eldridge, Richard Thomas, 1953- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
contemporary practices of art -- The reproduction of social life vis-a-vis "infinite satisfaction" -- Art and
Available: Copies:
29. 
Cover image for Social capital and its institutional contingency : a study of the United States, China, and Taiwan
Social capital and its institutional contingency : a study of the United States, China, and Taiwan
Social capital and its institutional contingency : a study of the United States, China, and Taiwan
by 
Lin, Nan, 1938- editor of compilation.
Format: 
Books
Publication Date 
2014
Excerpt: 
Satisfaction Across Three Societies / Lijun Song.
Available: Copies:
32. 
Cover image for Marketing strategy : the thinking involved
Marketing strategy : the thinking involved
Marketing strategy : the thinking involved
by 
Hill, Mark E., 1957-
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Marketing Thinking Challenge 2.1: Appropriating Satisfaction in a Consumer Situation -- Marketing Thinking
Available: Copies:
33. 
Cover image for Innovation and creativity : pillars of the future global economy
Innovation and creativity : pillars of the future global economy
Innovation and creativity : pillars of the future global economy
by 
De Beule, Filip, 1970-
Format: 
Books
Publication Date 
2013
Excerpt: 
Paula Africano -- 6.The effect of export promotion programs on export satisfaction: a study in the
Available: Copies:
34. 
Cover image for Psychological testing and assessment : an introduction to tests and measurement
Psychological testing and assessment : an introduction to tests and measurement
Psychological testing and assessment : an introduction to tests and measurement
by 
Cohen, Ronald Jay.
Format: 
Books
Publication Date 
2013
Excerpt: 
Satisfaction, Organizational Commitment, And Organizational Culture -- Job Satisfaction -- Organizational
Available: Copies:
35. 
Cover image for The millionaire dropout : fire your boss. do what you love. reclaim your life!
The millionaire dropout : fire your boss. do what you love. reclaim your life!
The millionaire dropout : fire your boss. do what you love. reclaim your life!
by 
Stanzione, Vince.
Format: 
Books
Publication Date 
2013
Excerpt: 
Job satisfaction.
Available: Copies:
36. 
Cover image for Outlaw : fight for your customers & sell without fear
Outlaw : fight for your customers & sell without fear
Outlaw : fight for your customers & sell without fear
by 
Leyshan, Trent, author.
Format: 
Regular print
Publication Date 
2013
Excerpt: 
the market's expectations, delivering unique experiences that build value and inspire satisfaction
Available: Copies:
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Robbins, Stephen P., 1943-
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