Search Results for Customer services.

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174 Results Found

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25.

A guide to service desk concepts

Knapp, Donna, author.

https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live

Format:

Books

Publication Date

2014

Excerpt:

Computer service industry -- Customer services.

Available: Copies:

26.

Fundamentals of selling : customers for life through service

Futrell, Charles.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1307/2012051445-d.html

Format:

Books

Publication Date

2014

Excerpt:

Fundamentals of selling : customers for life through service / Futrell, Charles.

Available: Copies:

27.

Supply chain management : strategy, planning, and operation

Chopra, Sunil, 1960-

Format:

Books

Publication Date

2013 2012

Excerpt:

Customer services -- Management.

Available: Copies:

28.

Marketing

Kotler, Philip, 1931-

Format:

Books

Publication Date

2013

Excerpt:

a customer-driven strategy. Market segmentation, targeting and positioning -- Products and services

Available: Copies:

29.

Socialnomics : how social media transforms the way we live and do business

Qualman, Erik, 1972-

Format:

Books

Publication Date

2013

Excerpt:

Customer services

Available: Copies:

30.

Service management : an integrated approach

Looy, Bart van.

Format:

Books

Publication Date

2013 2011

Excerpt:

Service management : an integrated approach / Looy, Bart van.

Available: Copies:

31.

Customer service : skills for success

Lucas, Robert W.

Format:

Books

Publication Date

2012

Excerpt:

Customer service : skills for success / Lucas, Robert W.

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32.

Customer service

Machado, Ricardo.

Format:

Books

Publication Date

2012

Excerpt:

Customer service / Machado, Ricardo.

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33.

Key account management : tools and techniques for achieving profitable key supplier status

Cheverton, Peter.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html

Format:

Books

Publication Date

2012

Excerpt:

Customer services.

Available: Copies:

34.

Essentials of marketing management

Lancaster, Geoffrey, 1938-

Format:

Books

Publication Date

2011

Excerpt:

strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not

Available: Copies:

35.

Please every customer : delivering stellar customer service across cultures

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.

Available: Copies:

36.

Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

Delahaye Paine, Katie, 1952-

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- Research.

Available: Copies:

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