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1. 
Cover image for Electrical estimating methods
by 
DelPico, Wayne J.
Format: 
Books
Publication Date 
2015
Excerpt: 
in the type of work required. Inaccurate estimates lead to problems with customer satisfaction, which
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2. 
Cover image for Adult development and aging
by 
Cavanaugh, John C., author.
Format: 
Books
Publication Date 
2015
Excerpt: 
Satisfaction -- How Do We Know?: Cross-Cultural Aspects of Teachers' Job Satisfaction -- Adult Development in
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3. 
Cover image for Enterprise compliance risk management : an essential toolkit for banks and financial services
by 
Ramakrishna, Saloni P., 1957-
Format: 
Regular print
Publication Date 
2015
Excerpt: 
to reputation, legal risk, governance, and customer satisfaction The entire ecosystem of stakeholders
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by 
Jordaan, Yolanda.
Format: 
Books
Publication Date 
2015
Excerpt: 
Service marketing in perspective -- Value : from customer service to satisfaction and loyalty
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5. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual
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by 
Lin, Nan, 1938- editor of compilation.
Format: 
Books
Publication Date 
2014
Excerpt: 
Satisfaction Across Three Societies / Lijun Song.
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by 
Eldridge, Richard Thomas, 1953- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
contemporary practices of art -- The reproduction of social life vis-a-vis "infinite satisfaction" -- Art and
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9. 
Cover image for Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
competitive advantage -- Partnering and strategic alliances -- Customer satisfaction, retention, and loyalty
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10. 
Cover image for Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
by 
Dishongh, Rhonda, 1968-
Format: 
Books
Publication Date 
2013
Excerpt: 
Patient Satisfaction -- Personal Narratives.
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by 
De Beule, Filip, 1970-
Format: 
Books
Publication Date 
2013
Excerpt: 
Paula Africano -- 6.The effect of export promotion programs on export satisfaction: a study in the
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by 
Leyshan, Trent, author.
Format: 
Regular print
Publication Date 
2013
Excerpt: 
the market's expectations, delivering unique experiences that build value and inspire satisfaction
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