31 Results Found
0000000IIE
by
Els, Lien.
Format:
Books
Publication Date
2000
Excerpt:
Customer services -- Management.
by
Ford, Robert C. (Robert Clayton), 1945-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1302/99049972-d.html
Format:
Books
Publication Date
2000
Excerpt:
Hospitality industry -- Customer services.
by
Jones, Christine, MIMgt. MHCIMA.
Publisher description http://catdir.loc.gov/catdir/description/els033/98111564.html
Table of contents http://catdir.loc.gov/catdir/toc/els032/98111564.html
Table of contents http://catdir.loc.gov/catdir/toc/els032/98111564.html
Format:
Books
Publication Date
1998
Excerpt:
services operation delivery system -- Investing in staff -- Monitoring and controlling service provision
28.
by
Perreault, William D.
Format:
Books
Publication Date
1996
Excerpt:
customers and their buying behavior -- Elements of product planning for goods and services -- Product
by
Dorrian, A. P. (A. Paul)
Format:
Books
Publication Date
1996
Excerpt:
Customer services -- South Africa.
by
Aguilar, Leslie.
Format:
Books
Publication Date
1996
Excerpt:
Multicultural customer service : providing outstanding service across cultures / Aguilar, Leslie.
by
Schonberger, Richard.
Table of contents http://www.gbv.de/dms/hbz/toc/ht003948133.PDF
Format:
Books
Publication Date
1991
Excerpt:
Operations management : improving customer service / Schonberger, Richard.
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