A handbook for teaching and learning in higher education : enhancing academic practice / Fry

-- Culture and subculture -- Reference groups and social class -- Personal characteristics -- Customer

strategies -- Ch. 6. Learning about consumers -- pt. 3. Consumers as interpreters -- Ch. 7. Consumer motives

-- Methodology -- pt. 2 Individual processes : Biological basis of behaviour -- Human development -- Learning

and Social Comparison -- Social Learning Theory -- Intrinsic Versus Extrinsic Motivation

Learning. -- 8. Anxiety Reduction: Cognitive Learning Approaches. -- 9. Motivation: Attribution Theory and

-- The evolving organization. Organizational effectiveness and design -- Managing change in learning

Complex responsive processes in organizations : learning and knowledge creation / Stacey, Ralph D.

conditioning and Skinnerian behaviourism -- Social learning theory -- Consistency theories -- Balance theory