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1.

Cover image for 151 quick ideas to get new customers

151 quick ideas to get new customers

151 quick ideas to get new customers

by

Wilson, Jerry R.

Format:

Books

Publication Date

2006

Excerpt:

Management Update 24x7,

Available: Copies:

2.

Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right

Passionate and profitable : why customer strategies fail and ten steps to do them right

Passionate and profitable : why customer strategies fail and ten steps to do them right

by

Arussy, Lior.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html

Format:

Books

Publication Date

2005

Excerpt:

Customer services -- Management.

Available: Copies:

3.

Cover image for ProfitBrand : how to increase the profitability, accountability & sustainability of brands

ProfitBrand : how to increase the profitability, accountability & sustainability of brands

by

Wreden, Nick.

ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html

Format:

Books

Publication Date

2005

Excerpt:

Brand name products -- Management.

Available: Copies:

4.

Cover image for Culture and positioning as determinants of strategy : personality and the business organization

Culture and positioning as determinants of strategy : personality and the business organization

Culture and positioning as determinants of strategy : personality and the business organization

by

Ellson, Tony, 1953-

Table of contents http://www.loc.gov/catdir/toc/fy046/2003065683.html
Publisher description http://www.loc.gov/catdir/description/hol053/2003065683.html
Contributor biographical information http://www.loc.gov/catdir/bios/hol056/2003065683.html

Format:

Books

Publication Date

2004

Excerpt:

Marketing -- Management.

Available: Copies:

5.

Cover image for The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena

The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena

The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena

by

Bacon, Terry R.

Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024328.html

Format:

Books

Publication Date

2004

Excerpt:

Industrial management.

Available: Copies:

6.

Cover image for The businessperson's toolbox of really useful business ideas. 2

The businessperson's toolbox of really useful business ideas. 2

The businessperson's toolbox of really useful business ideas. 2

by

Brooks, Ian Royston, 1948-

Format:

Books

Publication Date

2003

Excerpt:

Industrial management.

Available: Copies:

7.

Cover image for Dealing with difficult people

Dealing with difficult people

by

Osborne, Christina.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html

Format:

Books

Publication Date

2002

Excerpt:

Personnel management.

Available: Copies:

8.

Cover image for Human relations in business : developing interpersonal and leadership skills

Human relations in business : developing interpersonal and leadership skills

Human relations in business : developing interpersonal and leadership skills

by

Aamodt, Michael G.

Format:

Books

Publication Date

2001

Excerpt:

Communication in management.

Available: Copies:

9.

Cover image for Call centre effectiveness

Call centre effectiveness

Call centre effectiveness

by

Els, Lien.

Format:

Books

Publication Date

2000

Excerpt:

Customer services -- Management.

Available: Copies:

10.

Cover image for The psychology of customer service

The psychology of customer service

The psychology of customer service

by

Jude, Brian.

Format:

Books

Publication Date

1998 1990

Excerpt:

Customer services -- Management.

Available: Copies:

11.

Cover image for I was your customer

I was your customer

I was your customer

by

Cheales, Peter.

Format:

Books

Publication Date

1994

Excerpt:

Sales management.

Available: Copies:

12.

Cover image for Command performance : the art of delivering quality service

Command performance : the art of delivering quality service

Format:

Books

Publication Date

1994

Excerpt:

Useful Consultants / Peter T. Johnson -- Crime and Management: An Interview with New York City Police

Available: Copies:

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Subject: Customer relations.

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(2)

Aamodt, Michael G.

(1)

Alderman, Jerry D.

(1)

Anderson, Kristin, 1962-

(1)

(1)

Bacon, Terry R.

(1)

Barnes, James G.

(1)

Brooks, Ian Royston, 1948-

(1)

Burrows, Robert P. (Robert Penn)

(1)

(1)

Cheales, Peter.

(1)

Cook, Sarah, 1955-

(1)

Cordón, Carlos.

(1)

Crutcher, C. William, author.

(1)

De Villiers, Pieter.

(1)

Diefendorff, James.

(1)

Ellson, Tony, 1953-

(1)

(1)

Fasnacht, Daniel, 1964-

(1)

Fornell, Claes.

(1)

Goldman, Jeremy.

(1)

Grandey, Alicia.

(1)

Harvard Business School.

(1)

Hochman, Larry.

(1)

Johnston, Mark W.

(1)

(1)

(1)

Lewis, Mike, 1975-

(1)

Manning, Anthony D.

(1)

Marshall, Greg W.

(1)

O'Brien, Jonathan, 1967- author.

(1)

Osborne, Christina.

(1)

Paharia, Rajat.

(1)

(1)

Pugh, David G. (David George), 1944-

(1)

Raynes, Bobbie L.

(1)

Rupp, Deborah E., 1975-

(1)

Seybold, Patricia B.

(1)

(1)

Van Belleghem, Steven.

(1)

Vollman, Thomas E.

(1)

Wilson, Jerry R.

(1)

(1)

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RC Braamfontein

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Subject

Customer services.

(5)

(5)

Customer services -- Management.

(4)

Marketing -- Management.

(4)

Consumer satisfaction.

(3)

Sales management.

(3)

Success in business.

(3)

Branding (Marketing)

(2)

Business logistics.

(2)

Corporate culture.

(2)

Customer relations -- Management.

(2)

Industrial management.

(2)

Industrial procurement.

(2)

Internet marketing -- Social aspects.

(2)

Interpersonal relations.

(2)

Management -- Social aspects.

(2)

Marketing -- Social aspects.

(2)

Organizational behavior.

(2)

Organizational effectiveness.

(2)

Relationship marketing.

(2)

(2)

(2)

Strategic planning.

(2)

Supervision of employees.

(2)

Total quality management.

(2)

Advertisers -- Attitudes.

(1)

BUSINESS & ECONOMICS / Management.

(1)

Betrekkinge met klante.

(1)

Beziehungsmanagement.

(1)

(1)

Brand name products -- Management.

(1)

Business logistics Management

(1)

(1)

Call centers -- Management.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

(1)

Conflict management.

(1)

Consumer complaints.

(1)

Consumers' preferences.

(1)

Customer Relationship Management / Emotion / Marketingpolitik.

(1)

Customer relations

(1)

Customer relations Management

(1)

Diens aan klante.

(1)

(1)

(1)

(1)

Employees -- Attitudes.

(1)

Employees -- Counseling of.

(1)

Executives -- Training of.

(1)

Financial institutions -- Management.

(1)

Gefühl ; SWD-ID: 40197025

(1)

Gestion du personnel.

(1)

Internet marketing.

(1)

Interpersonal communication.

(1)

Klantenservice.

(1)

Klantgerichtheid.

(1)

Kundenmanagement ; SWD-ID: 42368650

(1)

Kundenmanagement.

(1)

Lieferanten-Kunden-Beziehung / Wettbewerbsstrategie / Key-Account Management / Lieferantenmanagement / Unternehmenskooperation.

(1)

(1)

Market segmentation.

(1)

(1)

(1)

Nonverbal communication in the workplace.

(1)

Online social networks.

(1)

Organizational change.

(1)

PSYCHOLOGY / Industrial & Organizational Psychology.

(1)

Personnel management.

(1)

Problem employees.

(1)

Production planning.

(1)

Psychology, Industrial.

(1)

(1)

Quality control.

(1)

Qualitätssicherung.

(1)

Ratgeber -- Guidebook.

(1)

Relatiemarketing.

(1)

Relationship marketing -- Management.

(1)

Règlement de différends.

(1)

Self-management (Psychology)

(1)

Selling -- Psychological aspects.

(1)

Service à la clientèle.

(1)

Servicepolitik.

(1)

Social marketing.

(1)

Social responsibility of business.

(1)

Success in business Case studies

(1)

Target marketing.

(1)

Technological innovations -- Management.

(1)

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