: successful models -- The legal implications of reform -- Making the case for population health management

-- Decision Making and Problem Solving -- Decision Making as a Component of Problem Solving^^^es^^^

negotiation -- Mobilisation and motivation -- Operational writing -- Meetings -- Public speaking -- Contact-making

; Emotions and moods ; Personality and values ; Perception and individual decision making ; Motivation

-- Administrative law/Interpretation of statutes -- Research skills -- Project and programme management -- Human

Methods -- Measurement In Adult Development And Aging Research -- General Designs For Research -- Designs

. Information for marketing decision-making and marketing research -- 6. Segmenting and targeting markets -- 7

/ Heuristics and biases : beyond Tversky and Kahneman's (1974) judgment under uncertainty / Decision making

Objectives -- Theory--Research Link -- What Is Research? -- Research Methods in Communication -- Experiments

Research methods, statistics, and applications / Adams, Kathrynn Ann, author.

-- Implications for Managers -- Chapter Summary -- Critical Thinking and Discussion Questions -- Research Task

Applying research evidence in social work practice / Webber, Martin, editor.