operational constraints -- Budgets, planning and control -- Standard costing -- Performance management

-- Performance and Tuning -- Production Acceptance -- Change Management -- Problem Management -- Storage

performance measures -- The service desk setting -- Customer support as a profession.

communication -- Plan requirements management process -- Manage business analysis performance -- 3. Elicitation

major sectors, markets and flows in the mixed economy; measuring the performance of the economy; the

management architecture -- 8. Performance architecture -- 9. Security and privacy architecture -- 10. Network