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277. 
Cover image for Digital reference service in the new millennium : planning, management, and evaluation
Digital reference service in the new millennium : planning, management, and evaluation
by 
Lankes, R. David, 1970-
Format: 
Books
Publication Date 
2000
Excerpt: 
Digital reference service in the new millennium : planning, management, and evaluation / Lankes, R
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278. 
Cover image for Mastering information skills
Mastering information skills
by 
Behrens, S. J. (Shirley J.)
Format: 
Books
Publication Date 
1999
Excerpt: 
information task? Your feelings. The working plan. Planning the information task. The first stage. Planning is
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