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397.

Cover image for Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

by

Zeithaml, Valarie A.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html

Format:

Books

Publication Date

2024 2013

Excerpt:

pt. 3. Understanding Customer Requirements. Ch. 5. Listening to Customers through Research -- Ch. 6

Available: Copies:

398.

Cover image for Principles of marketing for a digital age

Principles of marketing for a digital age

by

Tuten, Tracy L., 1967- author.

Format:

Books

Publication Date

2024

Excerpt:

6

Available: Copies:

399.

Cover image for Relationship marketing and customer relationship management

Relationship marketing and customer relationship management

Relationship marketing and customer relationship management

by

Roberts-Lombard, Mornay, editor.

Format:

Books

Publication Date

2024

Excerpt:

6

Available: Copies:

400.

Cover image for Accounting 1A. Textbook / [author: Janse Maritz].

Accounting 1A. Textbook / [author: Janse Maritz].

by

Maritz, J.

Format:

Books

Publication Date

2024 2012

Excerpt:

6

Available: Copies:

401.

Cover image for Accounting 2A. Degree Textbook/[author: Angela Freeman].

Accounting 2A. Degree Textbook/[author: Angela Freeman].

Accounting 2A. Degree Textbook/[author: Angela Freeman].

by

Freeman, A. (C. Janse)

Format:

Books

Publication Date

2024 2013

Excerpt:

6

Available: Copies:

402.

Cover image for Financial management 3A. Diploma, Textbook

Financial management 3A. Diploma, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024

Excerpt:

6

Available: Copies:

403.

Cover image for Financial management 2A. Degree, Textbook

Financial management 2A. Degree, Textbook

Financial management 2A. Degree, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024 2013

Excerpt:

6

Available: Copies:

404.

Cover image for Financial management 2A. Diploma, Textbook

Financial management 2A. Diploma, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024 2013

Excerpt:

6

Available: Copies:

405.

Cover image for Financial management 3A. Degree, Textbook

Financial management 3A. Degree, Textbook

Financial management 3A. Degree, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024

Excerpt:

6

Available: Copies:

406.

Cover image for Introduction to Accounting. 1A, /[author: Janse Maritz].

Introduction to Accounting. 1A, /[author: Janse Maritz].

by

Maritz, C. J. (C. Janse)

Format:

Books

Publication Date

2024 2022

Excerpt:

6

Available: Copies:

407.

Cover image for Advanced questions on SA tax 2024 : with selected solutions

Advanced questions on SA tax 2024 : with selected solutions

Advanced questions on SA tax 2024 : with selected solutions

by

Parsons, Shaun, 1979- editor.

Format:

Books

Publication Date

2024

Excerpt:

6

Available: Copies:

408.

Cover image for Accounting. 1B, Textbook /[author: Janse Maritz].

Accounting. 1B, Textbook /[author: Janse Maritz].

by

Maritz, C. J. (C. Janse)

Format:

Books

Publication Date

2024 2012

Excerpt:

6

Available: Copies:

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Author

Maritz, C. J. (C. Janse)

(70)

Independent Institute of Education.

(40)

Freeman, Angela.

(32)

South African Institute of Chartered Accountants.

(29)

Kotler, Philip.

(18)

Stallings, William.

(14)

American Psychological Association.

(13)

(13)

(12)

Cronjé, D. S. P.

(11)

Nieuwenhuizen, C. (Cecile)

(10)

Cant, M. C. (Michael Colin), 1957-

(9)

Moodley, Shalina.

(9)

(9)

Strydom, J. W. (Johan Wilhelm), 1952-

(9)

Affinity Advertising and Publishing.

(8)

(8)

Rieger, Frieda.

(8)

Deitel, Harvey M., 1945-

(7)

Deitel, Paul J.

(7)

Farrell, Joyce.

(7)

Forouzan, Behrouz A.

(7)

(7)

Freeman, A. (C. Janse)

(7)

Gravetter, Frederick J.

(7)

International Accounting Standards Board, issuing body.

(7)

Koppeschaar, Z. R.

(7)

Kotler, Philip, author.

(7)

Lazenby, Kobus.

(7)

Sowden-Service, Cathrynne, author.

(7)

(7)

(6)

Brue, Stanley L., 1945-

(6)

Coronel, Carlos.

(6)

(6)

Du Plooy-Cilliers, F. (Franzél)

(6)

Farrell, Joyce, author.

(6)

(6)

Heller, Steven.

(6)

IFRS Foundation

(6)

Independent Institute of Education

(6)

Keller, Kevin Lane, 1956-

(6)

(6)

Meyers, Mike, 1961-

(6)

Ritzer, George.

(6)

(6)

Society for Research into Higher Education.

(6)

(6)

Turban, Efraim.

(6)

Venter, Peet, 1964-

(6)

Ambrose, Gavin, author.

(5)

American Marketing Association.

(5)

Babbie, Earl R.

(5)

Belch, George E. (George Edward), 1951-

(5)

Bezuidenhout, Christiaan.

(5)

Bidgoli, Hossein, author.

(5)

Brettenny, Alex, 1952- author.

(5)

Brevis, Tersia, 1967-

(5)

Burke, Rory, 1952-

(5)

Cant, M. C. (Michael Colin), 1957- editor.

(5)

Clements, James P.

(5)

Cohen, Ronald Jay.

(5)

Correia, Carlos, 1956-

(5)

Ebooks Corporation.

(5)

(5)

Gido, Jack, 1945-

(5)

Hill, Charles W. L.

(5)

Hoffer, Jeffrey A.

(5)

Iszatt-White, Marian, author.

(5)

Kerzner, Harold.

(5)

Koekemoer, A. D. (Alta D.), author.

(5)

Koppeschaar, Z. R., author.

(5)

Machado, Ricardo.

(5)

Mankiw, N. Gregory.

(5)

(5)

McDonald, Malcolm.

(5)

Mersham, G. M. (Gary Malcolm), 1949-

(5)

O'Leary, Linda I.

(5)

Open University.

(5)

Robbins, Stephen P., 1943-

(5)

Rudansky-Kloppers, Sharon.

(5)

Salvatore, Dominick.

(5)

Schutt, Russell K.

(5)

Sharrock, Robert.

(5)

Singleton, Amanda, author.

(5)

Tanenbaum, Andrew S., 1944-

(5)

(5)

Wegner, Trevor.

(5)

AGI Creative Team.

(4)

Aaker, David A.

(4)

Achebe, Chinua.

(4)

(4)

Armstrong, Gary (Gary M.)

(4)

Belch, Michael A.

(4)

Black, P. A. (Philip A.)

(4)

Black, P. A. (Philip A.). Public economics for South African students.

(4)

Bosman, Linda, author.

(4)

Botha, Stephné.

(4)

Branston, Gill.

(4)

Brink, A. (Annekie)

(4)

(4)

Calitz, Estian.

(4)

Cascio, Wayne F.

(4)

Cavanaugh, John C.

(4)

Chaffey, Dave, 1963- author.

(4)

(4)

Course Technology, Inc.

(4)

Cronjé, Shani.

(4)

(4)

(4)

Du Plessis, J. V.

(4)

Durand, Vincent Mark.

(4)

Ehlers, Tienie.

(4)

Evening, Martin.

(4)

(4)

(4)

(4)

(4)

Havenga, Michele Kyra.

(4)

Havenga, Peter.

(4)

Hibling, Andrew.

(4)

International African Institute.

(4)

International Monetary Fund.

(4)

Jackson, R. D. C. (Robert David Charles), 1948-

(4)

Jones, Gareth R.

(4)

Kakabadse, Andrew.

(4)

Koekemoer, Ludi.

(4)

Krippendorff, Klaus.

(4)

(4)

Louw, M. (Marianne)

(4)

Mamdani, Mahmood, 1946-

(4)

Maritz, Rachel.

(4)

McConnell, Campbell R.

(4)

McDaniel, Carl, Jr., 1941- author.

(4)

McShane, Marilyn D., 1956-

(4)

Meier, Corinne, editor.

(4)

(4)

Mpofu, R. T. (Raphael T.)

(4)

Musengi, Sandra.

(4)

(4)

Nel, P. S. (Piet S.)

(4)

Nel, P. S. (Piet S.), author.

(4)

(4)

Nieman, Gideon.

(4)

O'Leary, Timothy J., 1947-

(4)

Onstott, Scott, author.

(4)

Potgieter, J. M.

(4)

Pretorius, J. (Johan), 1949-

(4)

Prinsloo, Frans, author.

(4)

Prinsloo, Frans.

(4)

Quirk eMarketing (Firm)

(4)

Satzinger, John W.

(4)

Scarborough, Norman M.

(4)

Schuler, Randall S.

(4)

Shakespeare, William, 1564-1616.

(4)

Shelly, Gary B.

(4)

Skinner, J. C. (J. Chris)

(4)

Solomon, J. (Jill)

(4)

South African Reserve Bank.

(4)

(4)

Steenekamp, Tjaart J.

(4)

Stiglingh, M. (Madeleine), editor.

(4)

Stokes, Rob (eMarketing specialist)

(4)

Turvey, Brent E.

(4)

Venter, Robert.

(4)

(4)

Werner, Amanda, editor.

(4)

Wessels, P. L. (Philippus Lodewikus), 1962-

(4)

Williams, Franklin P.

(4)

World Book, Inc.

(4)

Abratt, Russell.

(3)

American Economic Association.

(3)

Art Directors Club (New York, N.Y.)

(3)

Babin, Barry J.

(3)

Bachman, Ronet.

(3)

Bagraim, Jeffrey, contributor.

(3)

Barlow, David H.

(3)

Barry, Roger Graham.

(3)

Bartol, Anne M.

(3)

Bartol, Curt R., 1940-

(3)

(3)

Bernstein, Douglas A.

(3)

(3)

Blake, May Lisa

(3)

(3)

(3)

Bowie, Lorrainne.

(3)

Bradley, Julia Case.

(3)

Brooks, Brian S.

(3)

Buckler, Scott, author.

(3)

Burton, Graeme.

(3)

Cannadine, David, 1950-

(3)

Carey, Patrick, 1961- author.

(3)

Castle, Paul (Sports psychologist), author.

(3)

Castles, Stephen.

(3)

Chaffey, Dave, 1963-

(3)

Ching, Francis D. K., 1943-

(3)

Chopra, Sunil, 1960-

(3)

Ciampa, Mark D., author.

(3)

Ciccarelli, Patrick.

(3)

Format

(7881)

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(233)

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(3)

(3)

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(1)

(1)

(1)

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(8071)

(20)

(15)

(8)

(7)

(5)

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(3)

(3)

(2)

(1)

(1)

(1)

(1)

Library

Shelf Location

Publication Date

Subject

(194)

Strategic planning.

(107)

(95)

(76)

(71)

Computer networks.

(60)

Personnel management.

(59)

(58)

Accounting -- Textbooks.

(55)

(51)

Entrepreneurship.

(50)

Management information systems.

(49)

Public relations.

(49)

Industrial management.

(48)

Commercial law -- South Africa.

(47)

Social sciences -- Research -- Methodology.

(46)

Marketing -- Management.

(45)

(43)

(43)

Internet marketing.

(43)

Organizational effectiveness.

(43)

Project management.

(43)

Economic development.

(41)

Web sites -- Design.

(41)

Computer graphics.

(40)

Organizational change.

(40)

(39)

Organizational behavior.

(39)

Business communication.

(38)

Commercial art.

(37)

(37)

Marketing research.

(36)

Corporations -- Finance.

(35)

Social sciences -- Research.

(35)

Business enterprises -- Finance.

(34)

Corporation law -- South Africa.

(34)

Macroeconomics.

(34)

Branding (Marketing)

(33)

Social psychology.

(33)

International economic relations.

(32)

International relations.

(32)

(32)

Information technology -- Management.

(31)

Interpersonal communication.

(31)

Managerial accounting.

(31)

Communication in management.

(30)

Income tax -- Law and legislation -- South Africa.

(30)

Intercultural communication.

(30)

(30)

(29)

Business planning.

(29)

Consumer behavior.

(29)

Decision making.

(29)

Small business -- Management.

(29)

Business enterprises -- Finance -- Textbooks.

(28)

Corporate governance.

(28)

Electronic data processing personnel -- Certification.

(28)

Java (Computer program language)

(28)

Risk management.

(28)

Business ethics.

(27)

Communication in marketing.

(27)

Electronic books.

(27)

Graphic design (Typography)

(27)

Interpersonal relations.

(27)

Knowledge management.

(27)

Climatic changes.

(26)

Computer networks -- Security measures.

(26)

Database management.

(26)

Accounting -- Problems, exercises, etc.

(25)

(25)

(25)

Africa -- Politics and government -- 1960-

(24)

(24)

Electronic commerce.

(24)

Financial statements.

(24)

Labor laws and legislation -- South Africa.

(24)

Qualitative research.

(24)

Social responsibility of business.

(24)

Social sciences -- Statistical methods.

(24)

(24)

Accounting -- Standards.

(23)

BASIC (Computer program language)

(23)

Child development.

(23)

(23)

Internet programming.

(23)

Personnel management -- South Africa.

(23)

Research -- Methodology.

(23)

Sustainable development.

(23)

Brand name products.

(22)

Business logistics.

(22)

Computer animation.

(22)

Computer software -- Development.

(22)

(22)

(22)

Software engineering.

(22)

Academic writing.

(21)

Estates (Law) -- South Africa.

(21)

Income tax -- South Africa.

(21)

International business enterprises -- Management.

(21)

Organizational learning.

(21)

Psychology, Industrial.

(21)

Accounting -- Law and legislation -- South Africa.

(20)

Application software -- Development.

(20)

Computer security.

(20)

Corporate culture.

(20)

Data transmission systems.

(20)

Investment analysis.

(20)

Object-oriented programming (Computer science)

(20)

(20)

Success in business.

(20)

(20)

Accounting -- Standards -- South Africa.

(19)

Brand name products -- Management.

(19)

Commercial statistics.

(19)

Competency-based education -- South Africa.

(19)

Finance, Public -- Law and legislation -- South Africa.

(19)

(19)

Information resources management.

(19)

Legislation -- South Africa.

(19)

Microsoft software -- Examinations -- Study guides.

(19)

Operating systems (Computers)

(19)

Product management.

(19)

Social sciences -- Methodology.

(19)

Visual Basic (Computer program language)

(19)

Communication in organizations.

(18)

Computer programming.

(18)

(18)

Domestic relations -- South Africa.

(18)

International business enterprises.

(18)

Microsoft Excel (Computer file)

(18)

Report writing.

(18)

(18)

Web site development.

(18)

(17)

Commercial law.

(17)

Creative ability in business.

(17)

Entrepreneurship -- South Africa.

(17)

Geographic information systems.

(17)

International trade.

(17)

Photography -- Digital techniques.

(17)

Portfolio management.

(17)

Taxation -- South Africa.

(17)

Teams in the workplace.

(17)

Accounting -- South Africa.

(16)

Adobe Photoshop.

(16)

Customer relations.

(16)

(16)

Electronic data processing personnel -- Certification -- Study guides.

(16)

Marketing -- South Africa.

(16)

New business enterprises -- Management.

(16)

Policy sciences.

(16)

Production management.

(16)

(16)

South Africa -- Politics and government -- 1994-

(16)

Computer networks -- Examinations -- Study guides.

(15)

Contracts -- South Africa.

(15)

Cost accounting.

(15)

Employee motivation.

(15)

Employees -- Training of.

(15)

Financial statements -- South Africa.

(15)

Mass media -- Social aspects.

(15)

Microeconomics.

(15)

(15)

Political science -- Philosophy.

(15)

Problems and exercises.

(15)

(15)

Technological innovations -- Management.

(15)

Business -- Data processing.

(14)

Comparative government.

(14)

Competition, International.

(14)

(14)

Executive ability.

(14)

(14)

Image processing -- Digital techniques.

(14)

Information society.

(14)

Information technology.

(14)

Management -- South Africa.

(14)

Security, International.

(14)

Strategic planning -- South Africa.

(14)

System analysis.

(14)

Wireless communication systems.

(14)

Business enterprises -- Computer networks.

(13)

Developing countries -- Economic policy.

(13)

Developmental psychology.

(13)

Industrial relations -- South Africa.

(13)

(13)

Microsoft .NET Framework.

(13)

Microsoft Windows server.

(13)

Persons (Law) -- South Africa.

(13)

Political science.

(13)

(13)

(13)

(13)

Africa -- Economic conditions -- 1960-

(12)

Child psychology.

(12)

Conflict management.

(12)

Database design.

(12)

Developing countries -- Economic conditions.

(12)

(12)

Environmental policy.

(12)

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