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397.

The call centre training handbook : a complete guide to learning & development in contact centres

Wilson, John P. (John Peter), 1955 August 11-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html

Format:

Books

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http

Available: Copies:

398.

The principles and practice of change

Price, Deborah.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-d.html

Format:

Books

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-t.html">http

Available: Copies:

399.

Robin McGraw's complete makeover guide : a companion to "What's age got to do with it?"

McGraw, Robin.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1002/2009279604-d.html

Format:

Books

Publication Date

2009

Excerpt:

Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1002/2009279604-d.html

Available: Copies:

400.

The disciplinary frame : photographic truths and the capture of meaning

Tagg, John.

Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=433207
ebrary http://site.ebrary.com/id/10277742
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=267823
JSTOR http://www.jstor.org/stable/10.5749/j.ctttv1qh
MyiLibrary http://www.myilibrary.com?id=523434

Format:

Electronic Resources

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0827/2008039551.html">http://catdir

Available: Copies:

401.

CompTIA A+ complete review guide [exam 220-701, exam 220-702]

Dulaney, Emmett A.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0913/2009025050-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0914/2009025050-b.html
Cover image http://catalogimages.wiley.com/images/db/jimages/9780470486504.jpg
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0913/2009025050-d.html

Format:

Electronic Resources

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0913/2009025050-t.html">http

Available: Copies:

402.

Beginning Microsoft SQL server 2008 programming

Vieira, Robert.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0824/2008033212.html

Format:

Books

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0824/2008033212.html">http://catdir

Available: Copies:

403.

Family therapy : a systemic integration

Becvar, Dorothy Stroh.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0821/2008026097.html

Format:

Books

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0821/2008026097.html">http://catdir

Available: Copies:

404.

Brand Avatar : translating virtual world branding into real world success

De Mesa, Alycia.

Table of contents https://www.loc.gov/catdir/enhancements/fy1609/2008046497-t.html
Publisher description https://www.loc.gov/catdir/enhancements/fy1609/2008046497-d.html

Format:

Books

Publication Date

2009

Excerpt:

Table of contents <a href="https://www.loc.gov/catdir/enhancements/fy1609/2008046497-t.html">https

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405.

Difford's encyclopedia of cocktails : 2600 recipes

Difford, Simon, author.

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1007/2010286910-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1007/2010286910-d.html

Format:

Books

Publication Date

2009

Excerpt:

/2010286910-b.html">http://catdir.loc.gov/catdir/enhancements/fy1007/2010286910-b.html</a>

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406.

New media : culture and image

Fuery, Kelli.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0827/2008038393.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017065556&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1102/2008038393-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1102/2008038393-d.html

Format:

Regular print

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0827/2008038393.html">http://catdir

Available: Copies:

407.

Amelia Earhart : a life in flight

Jones, Victoria Garrett.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0822/2008029248.html

Format:

Books

Publication Date

2009

Excerpt:

Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0822/2008029248.html">http://catdir

Available: Copies:

408.

Personal learning networks : professional development for the isolated school librarian

Harlan, Mary Ann.

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1510/2008045519-b.html

Format:

Books

Publication Date

2009

Excerpt:

/2008045519-b.html">http://catdir.loc.gov/catdir/enhancements/fy1510/2008045519-b.html</a>

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