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409. 
Cover image for The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
by 
Freeland, John G.
Format: 
Books
Publication Date 
2003
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The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and
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by 
Shelly, Gary B.
Format: 
Electronic Resources
Publication Date 
2003
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Microsoft Visual Basic.Net. : comprehensive concepts and techniques / Shelly, Gary B.
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411. 
Cover image for Macro-economics : making gender matter : concepts, policies and institutional change in developing countries ;
by 
Gutierrez, Martha, 1969-
Format: 
Books
Publication Date 
2003
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Macro-economics : making gender matter : concepts, policies and institutional change in developing
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by 
Kinicki, Angelo.
Format: 
Books
Publication Date 
2003
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Organizational behavior : key concepts, skills & best practices / Kinicki, Angelo.
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by 
Larsen, James E.
Format: 
Books
Publication Date 
2003
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Core concepts of real estate principles and practices / Larsen, James E.
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by 
Hendrikse, John W.
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Books
Publication Date 
2002
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The valuations handbook : concepts and cases, 2002/2003 / Hendrikse, John W.
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by 
Ahmed, Pervaiz K.
Format: 
Books
Publication Date 
2002
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Internal marketing : tools and concepts for customer-focused management / Ahmed, Pervaiz K.
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by 
Shelly, Gary B.
Format: 
Books
Publication Date 
2002
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Discovering computers 2003 : concepts for a digital world : web and XP enhanced : complete / Shelly
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by 
Bhopal, Raj S.
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Books
Publication Date 
2002
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Concepts of epidemiology : an integrated introduction to the ideas, theories, principles, and
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