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by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
1996
Excerpt: 
Services marketing / Lovelock, Christopher H.
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by 
Menday, Janette.
Format: 
Books
Publication Date 
1996
Excerpt: 
=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
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by 
Garfinkel, Simson.
Format: 
Books
Publication Date 
1996
Excerpt: 
resources -- F. Organizations -- G. Table of IP services.
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by 
Wetherell, Margaret.
Format: 
Books
Publication Date 
1996
Excerpt: 
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007251099&line_number=0001
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by 
Armstrong, Michael, 1928-
Format: 
Books
Publication Date 
1996
Excerpt: 
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc
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by 
Payne, Adrian.
Format: 
Books
Publication Date 
1995
Excerpt: 
. Improving the Quality of Services Marketing: Service (Re)design is the Critical Link / David Ballantyne
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by 
Aaker, David A.
Format: 
Books
Publication Date 
1995
Excerpt: 
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=006766722&line_number=0001
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by 
Dalrymple, Douglas J.
Format: 
Books
Publication Date 
1995
Excerpt: 
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=006800829&line_number=0001
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by 
Lescher, John F.
Format: 
Books
Publication Date 
1995
Excerpt: 
-- Characteristics -- Ch. 7. Professional Services -- Descriptions -- Knight-Ridder DIALOG Information Services
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by 
Goldberger, Nancy Rule, 1934-
Format: 
Books
Publication Date 
1995
Excerpt: 
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local
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