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469. 
Cover image for Hospitality sales : selling smarter
Hospitality sales : selling smarter
by 
Siguaw, Judy A.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1302/2003064583-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/2003064583-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1302/2003064583-d.html
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Approach through nonverbal communication, listening, and trust -- Openings -- Probing for needs -- The
Available: Copies:
470. 
Cover image for The one minute apology : a powerful way to make things better
The one minute apology : a powerful way to make things better
by 
Blanchard, Kenneth H.
Format: 
Books
Publication Date 
2004 2003
Excerpt: 
Communication in management.
Available: Copies:
471. 
Cover image for Fundamentals of management : essential concepts and applications
Fundamentals of management : essential concepts and applications
by 
Robbins, Stephen P., 1943-
Format: 
Books
Publication Date 
2004
Excerpt: 
Fundamentals of management : essential concepts and applications / Robbins, Stephen P., 1943-
Available: Copies:
472. 
Cover image for Cross-cultural communication : the essential guide to international business
Cross-cultural communication : the essential guide to international business
by 
Bannon, Gerard.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2003000965-d.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Cross-cultural communication : the essential guide to international business / Bannon, Gerard.
Available: Copies:
473. 
Cover image for Marketing insights from A to Z : 80 concepts every manager needs to know
Marketing insights from A to Z : 80 concepts every manager needs to know
by 
Kotler, Philip.
Books24x7 http://www.books24x7.com/marc.asp?bookid=12771
Ebook Library http://public.eblib.com/choice/publicfullrecord.aspx?p=152701
ebrary http://site.ebrary.com/id/10299243
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=82571
MyiLibrary http://www.myilibrary.com?id=36368
Format: 
Electronic Resources
Publication Date 
2003
Excerpt: 
-to-Business Marketing; Change; Communication and Promotion; Companies; Competitive Advantage; Competitors; Consultants
Available: Copies:
474. 
Cover image for A first look at communication theory
A first look at communication theory
by 
Griffin, Emory A.
Format: 
Books
Publication Date 
2003
Excerpt: 
A first look at communication theory / Griffin, Emory A.
Available: Copies:
475. 
Cover image for Information systems in the South African business environment
Information systems in the South African business environment
Information systems in the South African business environment
by 
Wessels, P. L. (Philippus Lodewikus), 1962-
Format: 
Books
Publication Date 
2003
Excerpt: 
Information technology -- Management.
Available: Copies:
476. 
Cover image for Business and administrative communication
Business and administrative communication
Business and administrative communication
by 
Locker, Kitty O.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0702/2002103614-t.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Communication in management.
Available: Copies:
477. 
Cover image for Organizational communication : approaches and processes
Organizational communication : approaches and processes
by 
Miller, Katherine, 1959-
Format: 
Books
Publication Date 
2003
Excerpt: 
Communication in personnel management.
Available: Copies:
478. 
Cover image for Organizational behavior
Organizational behavior
by 
Robbins, Stephen P., 1943-
Format: 
Electronic Resources
Publication Date 
2003
Excerpt: 
-- Communication -- Basic approaches to leadership -- Contemporary issues in leadership -- Power and politics
Available: Copies:
479. 
Cover image for An educator's guide to school management skills
An educator's guide to school management skills
by 
Van Deventer, Idilette.
Format: 
Books
Publication Date 
2003
Excerpt: 
An educator's guide to school management skills / Van Deventer, Idilette.
Available: Copies:
480. 
Cover image for ETourism : information technology for strategic tourism management
ETourism : information technology for strategic tourism management
by 
Buhalis, Dimitrios.
Klappentext
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009976617&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2003
Excerpt: 
ETourism : information technology for strategic tourism management / Buhalis, Dimitrios.
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