The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and

The object-oriented approach : concepts, system development and modeling with UML / Satzinger, John

The business internet and intranets : a manager's guide to key terms and concepts / Keen, Peter G

simplifies complex concepts and avoids unnecessary jargon as it explains the key objectives and principles of

Applications. -- 8. Advanced Data Handling Concepts. -- 9. Advanced Modularization Techniques. -- 10. Object

Volume 1:Statutory interpretation -- Fundamental concepts and the historical roots of the

: defining words and concepts in law / Amanda Barratt -- 3. The beginning of legal personality / Jacques

An introduction to the law of evidence -- Basic concepts and distinctions -- Sources of the law of

purchasing and supply management more efficient in functioning within the broader concept of supply chain

-disciplines and key concepts of cognitive psychology. It facilitates development of a thorough understanding of

concepts of risk--Chapter 5 Theory and concepts of control--Chapter 6 Organisational behaviour--Chapter 7

retrospective overview -- Basic measurement and statistical concepts -- Reliability : basic concepts and