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1.

Cover image for Services marketing : integrating customer focus across the firm

Services marketing : integrating customer focus across the firm

by

Zeithaml, Valarie A.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html

Format:

Books

Publication Date

2024 2013

Available: Copies:

2.

Cover image for Entrepreneurship

Entrepreneurship

by

Hisrich, Robert D., author.

Format:

Books

Publication Date

2024

Available: Copies:

3.

Cover image for Relationship marketing and customer relationship management

Relationship marketing and customer relationship management

Relationship marketing and customer relationship management

by

Roberts-Lombard, Mornay, editor.

Format:

Books

Publication Date

2024

Available: Copies:

4.

Cover image for Transportation : a global supply chain perspective

Transportation : a global supply chain perspective

by

Novack, Robert A., author.

Format:

Books

Publication Date

2024 2023

Available: Copies:

5.

Cover image for Health, safety, and nutrition for the young child

Health, safety, and nutrition for the young child

Health, safety, and nutrition for the young child

by

Marotz, Lynn R., author

Format:

Books

Publication Date

2024

Available: Copies:

6.

Cover image for Sell

by

Avila, Ramon A., 1955- author.

Format:

Books

Publication Date

2024

Available: Copies:

7.

Cover image for Financial management 3A. Diploma, Textbook

Financial management 3A. Diploma, Textbook

Financial management 3A. Diploma, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024

Available: Copies:

8.

Cover image for Financial management 2A. Degree, Textbook

Financial management 2A. Degree, Textbook

Financial management 2A. Degree, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024 2013

Available: Copies:

9.

Cover image for Financial management 2A. Diploma, Textbook

Financial management 2A. Diploma, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024 2013

Available: Copies:

10.

Cover image for Financial management 3A. Degree, Textbook

Financial management 3A. Degree, Textbook

Financial management 3A. Degree, Textbook

by

Freeman, Angela.

Format:

Books

Publication Date

2024

Available: Copies:

11.

Cover image for Introduction to human resource management

Introduction to human resource management

Introduction to human resource management

by

Krüger-Pretorius, Erna, editor.

Format:

Books

Publication Date

2024

Available: Copies:

12.

Cover image for The hospitality industry handbook on hygiene and safety for South African students and practitioners

The hospitality industry handbook on hygiene and safety for South African students and practitioners

The hospitality industry handbook on hygiene and safety for South African students and practitioners

by

Gordon-Davis, Lisa, 1966-

Format:

Books

Publication Date

2024

Available: Copies:

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Shelf Location: On-Shelf Faculty Commerce (IIE CAT only)

Access Level

Author

Maritz, C. J. (C. Janse)

(32)

Freeman, Angela.

(24)

Moodley, Shalina.

(11)

Rieger, Frieda.

(8)

South African Institute of Chartered Accountants.

(8)

(7)

Kotler, Philip, author.

(7)

Freeman, A. (C. Janse)

(6)

International Accounting Standards Board, issuing body.

(6)

Nieuwenhuizen, C. (Cecile), editor.

(5)

(5)

(4)

Blake, May Lisa

(4)

Boshoff, Christo, editor.

(4)

Cant, M. C. (Michael Colin), 1957- editor.

(4)

(4)

Hibling, Andrew.

(4)

Iszatt-White, Marian, author.

(4)

(4)

Kotze, Phillip.

(4)

McDaniel, Carl, Jr., 1941- author.

(4)

Parsons, Shaun, 1979- editor.

(4)

(4)

Cant, M. C. (Michael Colin), 1957-

(3)

Chaffey, Dave, 1963- author.

(3)

Ferreira, E. J. (Edmund John), author.

(3)

(3)

Geach, Walter D.

(3)

Gordon-Davis, Lisa, 1966-

(3)

(3)

Hanlon, Annmarie, author.

(3)

IFRS Foundation

(3)

Koekemoer, A. D. (Alta D.), author.

(3)

Kolitz, David L., author.

(3)

Lazenby, Kobus.

(3)

Lubbe, Ilse, author.

(3)

(3)

(3)

Mishkin, Frederic S., author.

(3)

Modack, Goolam, author.

(3)

Robbins, Stephen P., 1943- author.

(3)

Roberts-Lombard, Mornay, editor.

(3)

Roos, Shelley-Anne.

(3)

(3)

Saunders, Christopher (Lecturer in business administration), author.

(3)

South African Institute of Chartered Accountants

(3)

Sowden-Service, Cathrynne, author.

(3)

Stedall, C., author

(3)

Tassiopoulos, Dimitri.

(3)

Thompson, Debbie.

(3)

Van der Waldt, Gerrit, 1965-

(3)

Venter, Peet, 1964-

(3)

(3)

(Kobus) Lazenby, J.A.A

(2)

Ally, D. (Dane), author.

(2)

Alsemgeest, Liezel.

(2)

Ambe, Intaher Marcus, editor.

(2)

Armstrong, Gary (Gary M.), author.

(2)

(2)

Avila, Ramon A., 1955- author.

(2)

Badenhorst, J. A. (Johanna Adolphina), 1954- editor.

(2)

Badenhorst-Weiss

(2)

Becker, Annette, 1961- author.

(2)

Becker, Annette, 1961- editor.

(2)

Berndt, A. (Adele), 1966- editor.

(2)

Bezuidenhout, Stefan, editor.

(2)

(2)

Black, P. A. (Philip A.)

(2)

Black, P. A. (Philip A.). Public economics for South African students.

(2)

Boshoff, Christo, author

(2)

Botha, Tersia, 1967-

(2)

Botha, Tersia, 1967- editor, author.

(2)

Bovée, Courtland L., author.

(2)

Brevis, Tersia, 1967-

(2)

Bruwer, Juan-Pierré.

(2)

Burke, Rory, 1952- author.

(2)

CORE team, author.

(2)

Calitz, Estian.

(2)

Campher, K., author.

(2)

(2)

Cilliers, J. O., editor.

(2)

Coetzee, K. (Karina), editor.

(2)

Cottrell, Stella, author.

(2)

Coulter, Mary K., author.

(2)

(2)

De Coning, C., editor.

(2)

De Hart, Kerry, author

(2)

(2)

Dlamini, Winnie, editor.

(2)

Donald, D. R., author.

(2)

Drury, Colin 1944-2019 Verfasser.

(2)

Du Plooy-Cilliers, F. (Franzél), author.

(2)

Du Toit, Elda, contributing author.

(2)

Du Toit, G. S. (Gawie S.)

(2)

Elliott, Roger (Associate professor), author.

(2)

Engelbrecht, W.H.

(2)

Engelbrecht, Willy J., author.

(2)

Engelbrecht, Willy.

(2)

Erasmus, Barney, 1954-

(2)

Erasmus, Barney.

(2)

Field, Andy P., author.

(2)

Fielding, M. L. (Michael L.), author.

(2)

Frank, Robert H., author.

(2)

(2)

George, Richard, 1968- author.

(2)

Gibson, Brian J., author.

(2)

(2)

(2)

Gowpall, Yathika, editor.

(2)

Graham, Suzanne.

(2)

Grant, Robert M., 1948- author.

(2)

Hair, Joseph F., author

(2)

Hammond, Peter J., 1945- author.

(2)

Human, Debbie, author.

(2)

Ingram, Thomas N., author.

(2)

Institute of Certified Bookkeepers (South Africa)

(2)

Ireland, R. Duane, author.

(2)

Johnson, Gerry, author.

(2)

Kartajaya, Hermawan, 1947- author.

(2)

Keller, Kevin Lane, 1956-

(2)

Keller, Kevin Lane, 1956- author.

(2)

Kirsten, Monica, author.

(2)

Kloppenborg, Timothy J., 1953- author.

(2)

Klopper, H. B., 1974- author.

(2)

Koekemoer, A. D.

(2)

Kolitz, Maeve, contributor.

(2)

Koppeschaar, Z. R., author.

(2)

Kotler, Philip.

(2)

Krüger-Pretorius, Erna, editor.

(2)

Kuratko, Donald F., author.

(2)

LaForge, Raymond W., author.

(2)

Lamb, Charles W., author

(2)

Landsberg, Chris, editor.

(2)

Lazarus, Sandy, editor.

(2)

Loubser, Anneli

(2)

Louw, Lynette, editor.

(2)

Lundvall, Bengt-Åke, 1941-

(2)

Madue, Steve Mpedi.

(2)

Maduku, Daniel, author.

(2)

Makhitha, K. M.

(2)

Marimuthu, Ferina, general editor.

(2)

(2)

(2)

Maritz, Janse Hibling, Andrew

(2)

Maroun, Warren, contributor.

(2)

McGregor, Marié.

(2)

(2)

Meintjes, Corné, author.

(2)

Meyer, Klaus, 1964- author.

(2)

Meyer, Marius, editor.

(2)

(2)

Moolla, Nadeen, editor.

(2)

Mulder, D. (Dalmé)

(2)

Nel, Jacques, author.

(2)

Nel, P. S. (Piet S.), author.

(2)

Netshandama, MJ

(2)

Ngambi, Hellicy Chakosamoto, contributor.

(2)

Nieuwenhuizen, C. (Cecile)

(2)

Novack, Robert A., author.

(2)

Oosthuizen, A., author

(2)

Parsons, Shaun.

(2)

Peng, Mike W., 1968- author.

(2)

Penning, Gerrit, author.

(2)

Prinsloo, Frans, editor.

(2)

Quirk eMarketing (Firm)

(2)

Rabie, Babette, editor.

(2)

Ramgovind, Priya., author.

(2)

(2)

(2)

Rudansky-Kloppers, Sharon.

(2)

Scholes, Kevan, author.

(2)

Schwepker, Charles H., Jr., author.

(2)

Setiawan, Iwan, author.

(2)

Shone, Anton, author.

(2)

(2)

Smit, P. J. (Pieter Johannes), 1959- editor, author.

(2)

Smith, P. R. (Paul Russell), 1957- author.

(2)

South African Institute of Tax Professionals, issuing body.

(2)

Steenekamp, Tjaart J.

(2)

Stewart, James, 1941- author.

(2)

(2)

Stokes, Rob (eMarketing specialist)

(2)

Strydom, Esna Amanda, author.

(2)

Strydom, J. W. (Johan Wilhelm), 1952-

(2)

Strydom, J. W. (Johan Wilhelm), 1952- author.

(2)

Strydom, J. W. (Johan Wilhelm), 1952- editor.

(2)

Sydsæter, Knut, author.

(2)

Tait, Madéle, editor.

(2)

Taylor, Stephen, 1965- author.

(2)

(2)

Terblanch©♭, N. S., author

(2)

Thill, John V., author.

(2)

(2)

(2)

Valsamakis, Anthony C. (Anthony Constantine), 1951-

(2)

Van Aardt, Isa, editor.

(2)

Van Antwerpen, S., author.

(2)

(2)

Van Heerden, Neels, 1957- editor.

(2)

Venter, Peet, editor.

(2)

Format

(812)

(9)

Electronic Resources

(3)

(1)

Item Category 1

Developer Books

Material Type

Prescribed books

Language

(816)

(3)

(2)

(1)

Library

RC Pietermaritzburg

Publication Date

Subject

(30)

Strategic planning.

(30)

(22)

Personnel management.

(22)

Business enterprises -- Finance -- Textbooks.

(21)

Business enterprises -- Finance.

(18)

Internet marketing.

(18)

(17)

Personnel management -- South Africa.

(17)

Accounting -- Textbooks.

(15)

Business logistics.

(15)

(15)

Project management.

(15)

(13)

Managerial accounting.

(13)

Accounting -- Standards.

(12)

Entrepreneurship.

(12)

Industrial management.

(11)

Marketing -- Management.

(11)

(11)

Business communication.

(10)

(10)

Entrepreneurship -- South Africa.

(10)

Income tax -- South Africa.

(10)

Macroeconomics.

(10)

Microeconomics.

(10)

Marketing -- South Africa.

(9)

Management -- South Africa.

(8)

Marketing -- South Africa -- Management.

(8)

Organizational behavior.

(8)

Strategic planning -- South Africa.

(8)

Accounting -- Problems, exercises, etc.

(7)

Accounting -- Standards -- South Africa.

(7)

Business planning.

(7)

Communication in marketing.

(7)

Financial statements -- Standards.

(7)

Small business -- Management.

(7)

Small business -- South Africa -- Management.

(7)

Special events -- Management.

(7)

Accounting -- South Africa.

(6)

Corporations -- Finance.

(6)

Electronic commerce.

(6)

Financial statements -- South Africa.

(6)

Financial statements.

(6)

Marketing research.

(6)

Risk management.

(6)

Strategic planning -- Case studies.

(6)

Taxation -- South Africa.

(6)

(5)

Business mathematics.

(5)

Capital gains tax -- South Africa.

(5)

Commercial law -- South Africa.

(5)

Consumer behavior.

(5)

Corporation law -- South Africa.

(5)

Customer services -- Management.

(5)

Economic development.

(5)

(5)

International economic relations.

(5)

Labor laws and legislation -- South Africa.

(5)

Managerial accounting -- Textbooks.

(5)

Organizational change.

(5)

Organizational effectiveness.

(5)

(5)

South Africa -- Economic policy.

(5)

(5)

Value-added tax -- South Africa.

(5)

Auditing -- South Africa.

(4)

Banks and banking.

(4)

Bookkeeping -- Problems, exercises, etc.

(4)

Bookkeeping -- Textbooks.

(4)

Commercial statistics.

(4)

Communication in organizations.

(4)

Cost accounting.

(4)

Customer relations.

(4)

Customer services.

(4)

Decision making.

(4)

(4)

Financial Management -- Problems, exercises, etc.

(4)

Industrial management -- South Africa.

(4)

Introduction to statistics

(4)

(4)

Local government -- South Africa.

(4)

Managerial accounting -- South Africa.

(4)

Marketing -- Decision making.

(4)

(4)

Materials management.

(4)

Microsoft Excel (Computer file)

(4)

New business enterprises -- Management.

(4)

New business enterprises.

(4)

Product management.

(4)

Production management.

(4)

Social sciences -- Research -- Methodology.

(4)

South Africa -- Economic conditions -- 1991-

(4)

South Africa. Income Tax Act, 1962.

(4)

Sports -- Health aspects -- Textbooks.

(4)

Sports facilities -- Safety measures -- Textbooks.

(4)

Academic writing.

(3)

Accounting -- Law and legislation -- South Africa

(3)

Brand name products.

(3)

Branding (Marketing)

(3)

Business -- Research -- Methodology.

(3)

Business Auditng -- Textbooks.

(3)

Business mathematics -- Textbooks.

(3)

Capital gains tax -- South Africa -- Examinations, questions, etc.

(3)

Career development.

(3)

Commercial law -- South Africa

(3)

Communication -- South Africa.

(3)

Corporation law -- South Africa

(3)

Criminal law -- South Africa.

(3)

Customer relations -- Management.

(3)

(3)

(3)

Economics -- Study and teaching -- South Africa.

(3)

Economics -- Textbooks.

(3)

Educational leadership.

(3)

Employees -- Training of -- South Africa.

(3)

English language -- Business English -- Problems, exercises, etc.

(3)

Estates (Law) -- South Africa

(3)

Finance, Public -- Law and legislation -- South Africa

(3)

Finance, Public -- Law and legislation -- South Africa.

(3)

Finance, Public -- South Africa.

(3)

Finance, Public.

(3)

Financial institutions -- South Africa.

(3)

Food service management.

(3)

Hospitality industry -- Management.

(3)

Income tax -- Law and legislation -- South Africa

(3)

Income tax -- South Africa -- Examinations, questions, etc.

(3)

Industrial management -- Handbooks, manuals, etc.

(3)

Industrial marketing -- Case studies.

(3)

Industrial marketing.

(3)

Industrial procurement -- Management.

(3)

Information technology -- Management.

(3)

Information technology.

(3)

International business enterprises -- Case studies.

(3)

International business enterprises -- Management.

(3)

International trade.

(3)

Journalism -- South Africa.

(3)

Labor unions -- South Africa.

(3)

Legislation -- South Africa

(3)

Microeconomics -- Textbooks.

(3)

Monetary policy -- South Africa.

(3)

(3)

Municipal government -- South Africa.

(3)

New business enterprises -- South Africa.

(3)

Occupational training -- South Africa.

(3)

Office practice -- Handbooks, manuals, etc.

(3)

Oral communication.

(3)

Press -- South Africa.

(3)

(3)

Qualitative research.

(3)

Radio -- South Africa.

(3)

Relationship marketing.

(3)

Retail trade -- Management.

(3)

Service industries -- Management.

(3)

Social sciences -- Research.

(3)

South Africa -- Handbooks, manuals, etc.

(3)

South Africa -- Politics and government -- 1994-

(3)

South Africa -- Politics and government.

(3)

Special events -- Planning.

(3)

Special events -- South Africa -- Management.

(3)

Sports -- Health aspects.

(3)

Sports -- Law and legislation -- South Africa.

(3)

Sports facilities -- Safety measures.

(3)

Taxation -- Law and legislation.

(3)

Taxation -- South Africa -- Examinations, questions, etc.

(3)

Tourism -- Management.

(3)

Tourism -- South Africa.

(3)

Transportation.

(3)

Value-added tax -- South Africa -- Examinations, questions, etc.

(3)

Written communication.

(3)

Academic writing -- Handbooks, manuals, etc.

(2)

Accounting -- Examinations, questions, etc.

(2)

Accounting -- Law and legislation -- South Africa.

(2)

Accounting -- Moral and ethical aspects.

(2)

(2)

Africa -- Economic conditions.

(2)

Africa, Southern -- Economic policy.

(2)

Africa, Southern -- Guidebooks.

(2)

Artificial intelligence -- Educational applications.

(2)

Auditing -- Textbooks.

(2)

Brand name products -- Management.

(2)

Business communication -- Case studies.

(2)

Business communication -- Handbooks, manuals, etc.

(2)

Business communication -- Problems, exercises, etc.

(2)

Business enterprises -- Africa.

(2)

Business ethics -- Textbooks.

(2)

Business management

(2)

Business planning -- Case studies.

(2)

Business presentations.

(2)

(2)

Change -- Management.

(2)

Child development.

(2)

Civil service -- South Africa -- Personnel management.

(2)

Civil service -- South Africa.

(2)

(2)

Collective bargaining -- South Africa.

(2)

Commercial statistics -- Problems, exercises, etc.

(2)

Communication in management.

(2)

Communication in organizations -- Case studies.

(2)

Constitutional law -- South Africa.

(2)

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