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37.

Cover image for The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

by

Hodge, Richard.

Format:

Books

Publication Date

2006

Available: Copies:

38.

Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships

Trust-based selling : using customer focus and collaboration to build long-term relationships

by

Green, Charles H.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html

Format:

Books

Publication Date

2006

Available: Copies:

39.

Cover image for Magnetic selling : develop the charm and charisma that attract customers and maximize sales

Magnetic selling : develop the charm and charisma that attract customers and maximize sales

by

Bly, Robert W.

Format:

Books

Publication Date

2006

Available: Copies:

40.

Cover image for Never cold call again! Achieve sales greatness without cold calling

Never cold call again! Achieve sales greatness without cold calling

by

Rumbauskas, Frank J., 1973-

Table of contents http://www.loc.gov/catdir/toc/ecip061/2005027607.html

Format:

Books

Publication Date

2006

Available: Copies:

41.

Cover image for Questions that sell : the powerful process for discovering what your customer really wants

Questions that sell : the powerful process for discovering what your customer really wants

by

Cherry, Paul.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033216.html

Format:

Books

Publication Date

2006

Available: Copies:

42.

Cover image for Selling is everyone's business : what it takes to create a great salesperson

Selling is everyone's business : what it takes to create a great salesperson

by

Johnson, Steve, 1962-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005031913.html

Format:

Books

Publication Date

2006

Available: Copies:

43.

Cover image for Selling to big companies

Selling to big companies

by

Konrath, Jill.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0514/2005017924.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0659/2005017924-d.html

Format:

Books

Publication Date

2005

Available: Copies:

44.

Cover image for PyroMarketing : the four-step strategy to ignite customer evangelists and keep them for life

PyroMarketing : the four-step strategy to ignite customer evangelists and keep them for life

by

Stielstra, Greg.

Format:

Books

Publication Date

2005

Available: Copies:

45.

Cover image for Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy

Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy

by

Stinnett, Bill.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh051/2004019679.html
Publisher description http://catdir.loc.gov/catdir/description/mh051/2004019679.html

Format:

Books

Publication Date

2005

Available: Copies:

46.

Cover image for SuperNetworking for sales pros : access the right people, strengthen client relationships, and double your sales

SuperNetworking for sales pros : access the right people, strengthen client relationships, and double your sales

by

Salmon, Michael, 1956-

Format:

Books

Publication Date

2005

Available: Copies:

47.

Cover image for Personal selling

Personal selling

by

Cant, M. C. (Michael Colin), 1957-

Format:

Books

Publication Date

2004

Available: Copies:

48.

Cover image for Fundamentals of selling : customers for life through service

Fundamentals of selling : customers for life through service

by

Futrell, Charles.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html

Format:

Electronic Resources

Publication Date

2004

Available: Copies:

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Futrell, Charles.

(11)

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(3)

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(3)

(2)

Cant, M. C. (Michael Colin), 1957-

(2)

Castleberry, Stephen Bryon.

(2)

Johnston, Mark W.

(2)

Marshall, Greg W.

(2)

Stielstra, Greg.

(2)

Van Heerden, Neels, 1957-

(2)

Weitz, Barton A.

(2)

Acuff, Jerry, 1949-

(1)

Agnihotri, Raj S., author.

(1)

Ahearne, Michael, author.

(1)

Ahearne, Michael.

(1)

Allen, Peter, 1937-

(1)

Allen, Peter, 1937- Sales and sales management.

(1)

American Management Association.

(1)

Anderson, Dave, 1961-

(1)

Avila, Ramon A., 1955- author.

(1)

(1)

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(1)

Castleberry, Stephen Bryon author

(1)

(1)

(1)

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(1)

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(1)

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(1)

Dale Carnegie & Associates.

(1)

Denny, Richard, 1944-

(1)

Drotsky, Antonie, editor.

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(1)

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(1)

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(1)

Futrell, Charles, author.

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(1)

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(1)

Gschwandtner, Gerhard.

(1)

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(1)

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(1)

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(1)

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(1)

(1)

Ingram, Thomas N., author.

(1)

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(1)

Jobber, David, 1947-

(1)

(1)

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(1)

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(1)

Joyner, Mark, 1968-

(1)

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(1)

(1)

(1)

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(1)

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(1)

Lancaster, Geoffrey A.

(1)

Lancaster, Geoffrey, 1938-

(1)

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(1)

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(1)

Manning, Gerald L.

(1)

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(1)

McCormack, Mark H. (Mark Hume)

(1)

McLeod, Lisa, 1963-

(1)

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(1)

Miller, Robert B. (Robert Bruce), 1931-

(1)

Page, Rick, 1947-

(1)

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(1)

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(1)

Rumbauskas, Frank J., 1973-

(1)

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(1)

(1)

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(1)

Schwepker, Charles H., Jr., author.

(1)

Shaivitz, Adam, 1976-

(1)

Shook, Robert L., 1938-

(1)

Snyder, David P.

(1)

Stanley, Richard E.

(1)

Stinnett, Bill.

(1)

Tuleja, Tad, 1944-

(1)

Van Heerden, Neels, 1957- editor.

(1)

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(1)

(1)

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(1)

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(1)

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(72)

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Customer relations.

(10)

Sales management.

(10)

(6)

Success in business.

(4)

Relationship marketing.

(3)

Sales personnel.

(3)

Sales promotion.

(3)

Business networks.

(2)

Public relations.

(2)

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(2)

Sales presentations.

(2)

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(2)

Técnicas de ventas.

(2)

Verkooptechnieken.

(2)

(1)

(1)

BUSINESS & ECONOMICS -- Sales & Selling.

(1)

Business ethics.

(1)

Career development.

(1)

Consumer behavior.

(1)

Consumer satisfaction.

(1)

Customer loyalty.

(1)

Desarrollo profesional.

(1)

Entrepreneurship

(1)

Entrepreneurship.

(1)

Hospitality industry -- Marketing.

(1)

Industria hospitalaria -- Administración.

(1)

Marketing -- South Africa.

(1)

Marketing research.

(1)

(1)

Organizational effectiveness.

(1)

Problem solving.

(1)

(1)

(1)

(1)

Sales executives.

(1)

Sales personnel -- Attitudes.

(1)

(1)

(1)

Selling -- Case studies.

(1)

Selling -- Handbooks, manuals, etc.

(1)

Selling -- Technological innovations.

(1)

Social media -- Marketing.

(1)

Social networks.

(1)

(1)

(1)

(1)

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