by
Rao, Ajit, 1962-
Format:
Books
Publication Date
2012
Excerpt:
The little book of big customer satisfaction measurement / Rao, Ajit, 1962-
by
Close, Angeline, editor.
Format:
Books
Publication Date
2012
Excerpt:
-- 11.Exploring Hybrid Channels from the Customer Perspective: Offering Channels That Meet Customers
by
Parumasur, Sanjana Brijball.
Format:
Books
Publication Date
2012
Excerpt:
-- Organisational buying behaviour -- Consumer loyalty -- Building relationships with customers -- The online world
by
Husted, Bryan, 1957-
Format:
Books
Publication Date
2011
Excerpt:
loyalty and profits. But is it true that firms that engage in social action will be rewarded with a good
by
Bell, Chip R.
Format:
Books
Publication Date
2011
Excerpt:
Customer loyalty.
by
Bateson, John E. G.
Format:
Books
Publication Date
2011
Excerpt:
implementing effective recovery strategies -- 14. Strategies for facilitating customer loyalty & retention
by
Cakim, Idil Miriam, 1974-
Format:
Books
Publication Date
2010
Excerpt:
, and draw customers / Cakim, Idil Miriam, 1974-
by
Aaker, Jennifer Lynn.
Format:
Books
Publication Date
2010
Excerpt:
customer loyalty. Leverage the power of design thinking and psychological research with practical
by
Boshoff, Christo.
Format:
Books
Publication Date
2009
Excerpt:
Customer services -- South Africa -- Marketing.
by
Kotler, Philip.
Format:
Books
Publication Date
2009
Excerpt:
customers -- Creating customer value, satisfation, and loyalty -- Analyzing consumer & business markets
by
Ellis, Michael Roy.
Format:
Manuscript
Publication Date
2009
Excerpt:
Customer loyalty.
by
Glanz, Barbara A.
Format:
Books
Publication Date
2007
Excerpt:
Care packages for your customers : an idea a week to enhance customer service / Glanz, Barbara A.
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