187 Results Found
000000000000IIE
1.
by
Kotler, Philip, 1931-
Format:
Books
Publication Date
2013
Excerpt:
a customer-driven strategy. Market segmentation, targeting and positioning -- Products and services
by
Machado, Ricardo.
Format:
Books
Publication Date
2012
Excerpt:
Customer service / Machado, Ricardo.
by
Lucas, Robert W.
Format:
Books
Publication Date
2012
Excerpt:
Customer service : skills for success / Lucas, Robert W.
by
Cheverton, Peter.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Format:
Books
Publication Date
2012
Excerpt:
Customer services.
5.
by
Knapp, Donna.
Format:
Books
Publication Date
2011
Excerpt:
A guide to customer service skills for the help desk professional / Knapp, Donna.
6.
by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
Customer service : career success through customer loyalty / Timm, Paul R.
by
Bell, Chip R.
Format:
Books
Publication Date
2011
Excerpt:
Customer services.
8.
by
Lancaster, Geoffrey, 1938-
Format:
Books
Publication Date
2011
Excerpt:
strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not
9.
by
Lucas, Robert W.
Format:
Books
Publication Date
2011
Excerpt:
Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.
by
Delahaye Paine, Katie, 1952-
Format:
Books
Publication Date
2011
Excerpt:
Customer services -- Research.
11.
by
Rubin, Rhea Joyce.
Format:
Books
Publication Date
2011
Excerpt:
Customer services -- United States.
by
Lovelock, Christopher H.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format:
Books
Publication Date
2011
Excerpt:
Customer services -- Marketing.
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