The complete business process handbook : body of knowledge from process modeling to bpm. Volume I /

device security -- Access control fundamentals -- Authentication and account management -- Business

BABOK : a guide to the business analysis body of knowledge / International Institute of Business

Marketing management / Marshall, Greg W.

Strategic innovation management / Tidd, Joseph, 1960- author.

-- Soft Skills -- Self-Management Skills -- Service Desk Management Personnel -- Senior Service Desk

New business enterprises -- Management.

Contemporary management principles / Brevis, Tersia, 1967-

Relationship marketing and customer relationship management / Brink, A. (Annekie)

Successful event management : a practical handbook / Shone, Anton, author.

Information storage and retrieval systems -- Business.

Introduction to business management / Erasmus, Barney.