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Customers rule! : why the e-commerce honeymoon is over and where winning businesses go from here

Blackwell, Roger D.

Sample text http://catdir.loc.gov/catdir/samples/random045/2001017343.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/random053/2001017343.html
Publisher description http://catdir.loc.gov/catdir/description/random0414/2001017343.html

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Books

Publication Date

2001

Excerpt:

customer satisfaction -- How to move innovations from trial to mass acceptance -- The rise of E-commerce in

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Good to great : why some companies make the leap-- and others don't

Collins, James C. (James Charles), 1958-

Format:

Books

Publication Date

2001

Excerpt:

Technological innovations -- Management.

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The art of innovation : lessons in creativity from IDEO, America's leading design firm

Kelley, Tom, 1955-

Inhaltsverzeichnis
Sample text http://catdir.loc.gov/catdir/enhancements/fy0610/00050906-s.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009693985&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=841368&custom_att_2=simple_viewer
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0610/00050906-b.html

Format:

Books

Publication Date

2001

Excerpt:

The art of innovation : lessons in creativity from IDEO, America's leading design firm / Kelley

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Innovating the corporation : creating value for customers and shareholders

Kuczmarski, Thomas D., 1951-

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0707/00034869-b.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00034869.html

Format:

Books

Publication Date

2001 2000

Excerpt:

Innovating the corporation : creating value for customers and shareholders / Kuczmarski, Thomas D

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Remediation : understanding new media

Bolter, J. David, 1951-

Klappentext
Inhaltsverzeichnis

Format:

Books

Publication Date

2000

Excerpt:

Mass media -- Technological innovations.

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Innovation management : strategies, implementation and profits

Afuah, Allan.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0639/97009641-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0639/97009641-d.html

Format:

Regular print

Publication Date

1998

Excerpt:

Innovation management : strategies, implementation and profits / Afuah, Allan.

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