Search Results for Customer services.

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188 Results Found

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37.

Marketing

Kotler, Philip, 1931-

Format:

Books

Publication Date

2013

Excerpt:

a customer-driven strategy. Market segmentation, targeting and positioning -- Products and services

Available:

Copies:

38.

Supply chain management : strategy, planning, and operation

Chopra, Sunil, 1960-

Format:

Books

Publication Date

2013 2012

Excerpt:

Customer services -- Management.

Available:

Copies:

39.

Key account management : tools and techniques for achieving profitable key supplier status

Cheverton, Peter.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html

Format:

Books

Publication Date

2012

Excerpt:

Customer services.

Available:

Copies:

40.

Customer service

Machado, Ricardo.

Format:

Books

Publication Date

2012

Excerpt:

Customer service / Machado, Ricardo.

Available:

Copies:

41.

Customer service : skills for success

Lucas, Robert W.

Format:

Books

Publication Date

2012

Excerpt:

Customer service : skills for success / Lucas, Robert W.

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Copies:

42.

Please every customer : delivering stellar customer service across cultures

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.

Available:

Copies:

43.

Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

Delahaye Paine, Katie, 1952-

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- Research.

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Copies:

44.

Services marketing : people, technology, strategy

Lovelock, Christopher H.

Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=serviceetdoc_library=BVB01etdoc_number=018995769etline_number=0001etfunc_code=DB_RECORDSetservice_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018995769&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- Marketing.

Available:

Copies:

45.

Customer service : career success through customer loyalty

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

Customer service : career success through customer loyalty / Timm, Paul R.

Available:

Copies:

46.

Essentials of marketing management

Lancaster, Geoffrey, 1938-

Format:

Books

Publication Date

2011

Excerpt:

strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not

Available:

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47.

Wired and dangerous : how your customers have changed and what to do about it

Bell, Chip R.

Format:

Books

Publication Date

2011

Excerpt:

Customer services.

Available:

Copies:

48.

Defusing the angry patron : a how-to-do-it manual for librarians

Rubin, Rhea Joyce.

Format:

Books

Publication Date

2011

Excerpt:

Customer services -- United States.

Available:

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