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13. 
Cover image for Tourism : a modern synthesis
Tourism : a modern synthesis
by 
Page, Stephen, 1963- author.
Format: 
Books
Publication Date 
2006
Excerpt: 
Tourism, the impact of low-cost airlines and the rapid growth of online travel, and the effects of the
Available: Copies:
14. 
Cover image for The loyalty advantage : essential steps to energize your company, your customers, your brand
The loyalty advantage : essential steps to energize your company, your customers, your brand
by 
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format: 
Books
Publication Date 
2005
Excerpt: 
, Best Buy, Green Mountain Coffee, KitchenAid, Kronos, Southwest Airlines, Tiffany, Timberland, and Whole
Available: Copies:
15. 
Cover image for Losing my virginity : the autobiography
Losing my virginity : the autobiography
by 
Branson, Richard.
Format: 
Books
Publication Date 
2005
Excerpt: 
Airlines.
Available: Copies:
16. 
Cover image for Brand sense : build powerful brands through touch, taste, smell, sight, and sound
Brand sense : build powerful brands through touch, taste, smell, sight, and sound
Brand sense : build powerful brands through touch, taste, smell, sight, and sound
by 
Lindström, Martin, 1970-
Sample text http://catdir.loc.gov/catdir/enhancements/fy0641/2004056438-s.html
Table of contents http://catdir.loc.gov/catdir/toc/fy052/2004056438.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0631/2004056438-d.html
Format: 
Books
Publication Date 
2005
Excerpt: 
based on their sensory awareness. (The top three: Singapore Airlines, Apple, and Disney.)"--Jacket.
Available: Copies:
17. 
Cover image for Tapping diverse talent in aviation : culture, gender, and diversity
Tapping diverse talent in aviation : culture, gender, and diversity
Tapping diverse talent in aviation : culture, gender, and diversity
by 
Turney, Mary Ann.
Format: 
Books
Publication Date 
2004
Excerpt: 
Airlines -- Minority employment -- United States.
Available: Copies:
18. 
Cover image for A bias for action : how effective managers harness their willpower, achieve their goals, and stop wasting time
A bias for action : how effective managers harness their willpower, achieve their goals, and stop wasting time
by 
Bruch, Heike.
Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003025724.html
Format: 
Books
Publication Date 
2004
Excerpt: 
. Based on a ten-year study of managerial behavior in industries from banking to software to airlines to
Available: Copies:
19. 
Cover image for Air transportation : a management perspective
Air transportation : a management perspective
by 
Wells, Alexander T.
Format: 
Books
Publication Date 
2004
Excerpt: 
Airlines -- Management.
Available: Copies:
20. 
Cover image for New corporate cultures that motivate
New corporate cultures that motivate
New corporate cultures that motivate
by 
Haasen, Adolf.
Format: 
Books
Publication Date 
2003
Excerpt: 
Mercedes-Benz -- 6. The Culture of "LUV": Southwest Airlines -- 7. A Different Perspective: Cultures with a
Available: Copies:
21. 
Cover image for Manual of travel agency practice
Manual of travel agency practice
Manual of travel agency practice
by 
Syratt, Gwenda.
Table of contents http://catdir.loc.gov/catdir/toc/els031/2003052214.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2003052214.html
Format: 
Books
Publication Date 
2003
Excerpt: 
-- Car rental -- Ferry services and railways -- Airlines -- Technology -- The Internet -- Insurance
Available: Copies:
22. 
Cover image for Strategic human resource management
Strategic human resource management
by 
Mello, Jeffrey A.
Format: 
Books
Publication Date 
2002
Excerpt: 
Influencing How "Investment Oriented" an Organization Is -- Southwest Airlines: A Case Study Linking Employee
Available: Copies:
23. 
Cover image for Hospitality and travel marketing
Hospitality and travel marketing
by 
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format: 
Books
Publication Date 
2002
Excerpt: 
, airlines, restaurants, and travel agencies. Written to engage readers in understanding all aspects of
Available: Copies:
24. 
Cover image for Strategic marketing problems : cases and comments
Strategic marketing problems : cases and comments
by 
Kerin, Roger A.
Inhaltsverzeichnis
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016575093&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2001
Excerpt: 
-- Chesterton Carpet Mills, Inc / Roger A. Kerin -- Ch. 8. Pricing Strategy and Management -- Southwest Airlines
Available: Copies:
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Engelbrecht, Willy J., author.
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Engelbrecht, Willy.
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Independent Institute of Education. Vega School of Brand Leadership.
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Jarvis, Jeff, 1954-
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Ramgovind, Priya., author.
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