Search Results for Customer services -- Management

Select an Action

47 Results Found

1 2 3 4

00000000000IIE

37.

Business marketing management : a strategic view of industrial and organizational markets

Hutt, Michael D.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html

Format:

Books

Publication Date

2004

Excerpt:

Business marketing management : a strategic view of industrial and organizational markets / Hutt

Available: Copies:

38.

Grasping service marketing

Jordaan, Yolanda.

Format:

Books

Publication Date

2004

Excerpt:

Customer services.

Available: Copies:

39.

The innovator's dilemma : the revolutionary book that will change the way you do business

Christensen, Clayton M.

Publisher description http://www.loc.gov/catdir/description/hc041/2002027518.html

Format:

Books

Publication Date

2003 2000

Excerpt:

Customer services.

Available: Copies:

40.

The innovator's solution : creating and sustaining successful growth

Christensen, Clayton M.

Table of contents http://www.loc.gov/catdir/toc/ecip045/2003014328.html

Format:

Books

Publication Date

2003

Excerpt:

Customer services.

Available: Copies:

41.

Data mining cookbook : modeling data for marketing, risk and customer relationship management

Rud, Olivia Parr.

Format:

Books

Publication Date

2001

Excerpt:

Data mining cookbook : modeling data for marketing, risk and customer relationship management / Rud

Available: Copies:

42.

Signposts to service excellence : the African paradigm

Shonhiwa, Shepherd.

Format:

Books

Publication Date

2001

Excerpt:

Customer services -- Africa, Sub-Saharan.

Available: Copies:

43.

Monitoring, measuring, and managing customer service

Goodman, Gary S.

Table of contents http://www.loc.gov/catdir/toc/wiley021/00025368.html
Publisher description http://www.loc.gov/catdir/description/wiley037/00025368.html

Format:

Books

Publication Date

2000

Excerpt:

Customer services -- Management -- Handbooks, manuals, etc.

Available: Copies:

44.

How to profitably delight your customers

Mather, Hal.

Format:

Books

Publication Date

1999

Excerpt:

Customer services -- Management.

Available: Copies:

45.

Cover image for The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Carlaw, Peggy.

Format:

Books

Publication Date

1999

Excerpt:

The big book of customer service training games : quick, fun activities for training customer

Available: Copies:

46.

Quality management for information and library managers

Brophy, Peter, 1950-

Format:

Books

Publication Date

1996

Excerpt:

Quality management for information and library managers / Brophy, Peter, 1950-

Available: Copies:

47.

Command performance : the art of delivering quality service

Format:

Books

Publication Date

1994

Excerpt:

Customer services.

Available: Copies:

Select an Action

1 2 3 4

	{displayName}	{count}
{error}