-- External Service Desk's Role -- External Service Desk's Position in the Organization -- Case Study: Service

-- Writing summaries and essays -- How to approach a case study -- Referencing -- The elements of readability

-- Devices and their connections -- Inside the system unit -- Case -- CPU -- RAM -- Motherboard -- Power

-- Case study: George A. Cohon-McDonald's Canada -- Case study: Kingtree Wines and Kingtree Lodge -- Case

. What Did We Learn from the Case Studies? -- Interview with Gary Marsden -- 13. An Evaluation Framework

The case studies included in this text allow the reader to have rare access to insightful examples

Introduction: context, issues, and case study selection -- Contributions of entrepreneurial firms

Strategic planning -- South Africa -- Case studies.

economics -- Requirements for the business cases -- Organizing the financial control function -- Case study

the judgment in a South African court case -- Dealing with textbooks -- Reading complex text

Marketing -- Management -- Case studies.

-- Synthesis -- Optimal transport pricing -- Introduction -- Optimal pricing in the single output case