by
Baron, Robert A.
Format:
Books
Publication Date
2006
Excerpt:
, friends, lovers, and spouses -- Social influence: changing others' behavior -- Prosocial behavior: helping
by
Kotler, Philip.
Format:
Books
Publication Date
2004
Excerpt:
behavior -- Business markets and business buyer behavior -- Segmentation, targeting, and positioning
by
Hutt, Michael D.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html
Format:
Books
Publication Date
2004
Excerpt:
buyer. -- 3. Organizational buying behavior. -- 4. Customer relationship management strategies for
by
Arens, William F.
Format:
Books
Publication Date
2004
Excerpt:
-- Marketing and consumer behavior: the foundations of advertising -- Market segmentation and the marketing mix
41.
by
Arnould, Eric J.
Table of contents http://catdir.loc.gov/catdir/toc/mh031/2002041065.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002041065.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002041065.html
Format:
Books
Publication Date
2004
Excerpt:
Consumer behavior -- United States.
by
Baron, Robert A.
Format:
Books
Publication Date
2003
Excerpt:
-- Social influence: changing others' behavior -- Prosocial behavior: helping others -- Aggression: its
by
Robbins, Stephen P., 1943-
Format:
Books
Publication Date
2003
Excerpt:
Organisational behaviour : global and Southern African perspectives / Robbins, Stephen P., 1943-
by
Perreault, William D., Jr.
Format:
Books
Publication Date
2002
Excerpt:
dimensions of the consumer market -- Business and organizational customers and their buying behavior
by
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format:
Books
Publication Date
2002
Excerpt:
-- Hospitality and Travel Marketing System -- Planning: Research and Analysis -- Customer Behavior -- Analyzing
by
Lovelock, Christopher H.
Format:
Books
Publication Date
2002
Excerpt:
Processes -- pt. 2. The Service Customer -- ch. 3. Managing Service Encounters -- ch. 4. Customer Behavior
by
Shaw, Gareth.
Format:
Books
Publication Date
2002
Excerpt:
behavior -- -- Pt. III. The production of tourist services -- 5. The tourism and leisure industries -- 6
by
Richardson, Paul, 1962-
Table of contents http://catdir.loc.gov/catdir/toc/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/00056868.html
Format:
Books
Publication Date
2001
Excerpt:
-to-consumer Internet marketing -- Shopping agents and consumer behavior -- Internet marketing communications
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