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37. 
Cover image for The psychology of customer service
The psychology of customer service
The psychology of customer service
by 
Jude, Brian.
Format: 
Books
Publication Date 
1998
Excerpt: 
The psychology of customer service Jude, Brian.
Available: Copies:
38. 
Cover image for The psychology of customer service
The psychology of customer service
The psychology of customer service
by 
Jude, Brian.
Format: 
Books
Publication Date 
1998 1990
Excerpt: 
The psychology of customer service / Jude, Brian.
Available: Copies:
39. 
Cover image for Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry
Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry
by 
Laws, Eric, 1945-
Format: 
Books
Publication Date 
1997
Excerpt: 
Managing packaged tourism : relationships, responsibilities and service quality in the inclusive
Available: Copies:
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Christensen, Clayton M.
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Jude, Brian.
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Kotler, Philip.
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Allen, Kathleen R.
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Altman, Ellen.
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Customer services.
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Customer relations.
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Customer services -- Management.
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Success in business.
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Industrial management.
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