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by 
Futrell, Charles.
Format: 
Books
Publication Date 
2006
Excerpt: 
Fundamentals of selling : customers for life through service / Futrell, Charles.
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by 
Roberts, Kevin, 1949-
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services -- Management.
Available: Copies:
40. 
Cover image for Introduction to marketing
by 
Lamb, Charles W.
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
managing products -- Services and nonprofit organization marketing -- Distribution decisions -- Marketing
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by 
Voges, Kevin, 1952-
Format: 
Books
Publication Date 
2006
Excerpt: 
-making for consensus outcomes in organizations / Analyzing strategic stance in public services management
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42. 
Cover image for Service orientation : winning strategies and best practices
by 
Allen, Paul R.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services.
Available: Copies:
by 
Zanetti, Daniel.
Format: 
Books
Publication Date 
2006
Excerpt: 
Amaze your customers! : creative tips on winning & keeping your customers / Zanetti, Daniel.
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by 
Kasper, Hans.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services -- Marketing -- Management.
Available: Copies:
45. 
Cover image for Service leadership : the quest for competitive advantage
by 
Grönfeldt, Svafa.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services -- Management.
Available: Copies:
by 
Fogli, Lawrence.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer service delivery : research and best practices / Fogli, Lawrence.
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by 
Levesque, Paul, 1947-
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer service from the inside out made easy / Levesque, Paul, 1947-
Available: Copies:
48. 
Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service
by 
Gallagher, Richard S.
Format: 
Books
Publication Date 
2006
Excerpt: 
Great customer connections : simple psychological techniques that guarantee exceptional service /
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