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482. 
Cover image for Customer relationship management
by 
Anderson, Kristin, 1962-
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer Data -- 6. Tools for Capturing Customer Information -- 7. Service-Level Agreements -- 8. E-Commerce
Available: Copies:
483. 
Cover image for Building strong brands
by 
Aaker, David A. (David Allen), 1938-
Format: 
Books
Publication Date 
2002 1996
Excerpt: 
Marque de commerce.
Available: Copies:
484. 
Cover image for Purchasing and supply management
by 
Leenders, Michiel R.
Format: 
Books
Publication Date 
2002
Excerpt: 
Effective Purchasing and Supply Management -- 3. Procedures and Information Flows -- 4. Technology and E-Commerce
Available: Copies:
485. 
Cover image for Management information systems for the information age
by 
Haag, Stephen.
Format: 
Books
Publication Date 
2002
Excerpt: 
intelligence: brainpower for your business -- Extended learning: Module C -- Electronic commerce: the end of
Available: Copies:
486. 
Cover image for Effective marketing : creating and keeping customers
by 
Zikmund, William G.
Format: 
Books
Publication Date 
2002
Excerpt: 
communications -- Advertising and public relations in an e-commerce world -- Personal selling, sales management
Available: Copies:
487. 
Cover image for Marketing plans that work
by 
McDonald, Malcolm.
Format: 
Books
Publication Date 
2002
Excerpt: 
and markets -- The marketing audit : products -- E-commerce and Internet marketing -- The
Available: Copies:
488. 
Cover image for Sales management
by 
Calvin, Robert J.
Format: 
Books
Publication Date 
2001
Excerpt: 
E-commerce.
Available: Copies:
489. 
Cover image for E-shock : the new rules-Internet strategies for retailers and manufacturers
by 
De Kare-Silver, Michael.
Format: 
Books
Publication Date 
2001
Excerpt: 
Commerce de détail -- Innovations -- États-Unis.
Available: Copies:
490. 
Cover image for Clean new world : culture, politics, and graphic design
by 
Lavin, Maud.
Format: 
Books
Publication Date 
2001
Excerpt: 
, 1929-33 -- pt. 2. Post-world war II and today. U.S. design in the service of commerce--and alternatives
Available: Copies:
491. 
Cover image for Building an eBusiness : from the ground up
by 
Reding, Elizabeth Eisner.
Format: 
Books
Publication Date 
2001
Excerpt: 
Electronic commerce.
Available: Copies:
492. 
Cover image for Brands in the balance : meeting the challenges to commercial identity
by 
Drawbaugh, Kevin.
Format: 
Books
Publication Date 
2001
Excerpt: 
E-commerce.
Available: Copies:
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