Tools -- Ch. 6. Ethics -- Ch. 7. Empathy -- Ch. 8. Principle and Duty in Business -- Ch. 9. What Is

symbolized experiences -- Attentiveness -- Listening -- Empathy -- Putting thinking and values into practice

. Evidence, empathy and ethics:lessons from oral histories of the Klan / Kathleen Blee; 29. Telling tales

- motivation, empathy and social deftness are the characteristics of people who excel.

and empathy: Japan and the United States -- Justice and forgiveness: the long road to equal