Pt. I. Introduction. The evolution of management theory -- The management process -- Features of

Version Control And Visual SourceSafe (VSS) 2005 -- Setting Up Version Control -- Using Source Control

governance and internal control -- Introduction to risks and internal controls in a computerised environment

-- Waiting line analysis and simulation -- Process design and analysis -- Six sigma quality -- Statistical

making -- Quality function deployment -- Optimizing and controlling processes through statistical process

allocation and knowledge sharing -- Evaluation and control processes: tracking and rewarding innovation --

regulations -- Overview of the audit process, audit evidence, staffing and documenting an audits -- Commencing

Role of Opportunity / Martin Sánchez-Jankowski -- Integrating Social Control and Self-Control Theories

-- 4.1.1.Goal of Software Process Models -- 4.1.2.The "Simplest" Process Model -- 4.2.Traditional

Baldridge Business Process Management, process improvement, and project management / Alan Mendelssohn and

-- Stakeholders -- Quality -- Cost -- Time -- Risk -- Part 4. Process. Process models -- Start-up -- Execution and

Chemical process control -- Data processing.