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13. 
Cover image for Services marketing : integrating customer focus across the firm
by 
Zeithaml, Valarie A.
Format: 
Books
Publication Date 
2024 2013
Excerpt: 
, service recovery, the linking of customer measurement to performance measurement, service blueprinting
Available: Copies:
14. 
Cover image for Principles of supply chain management : a balanced approach
by 
Wisner, Joel D., author.
Format: 
Books
Publication Date 
2023
Excerpt: 
-- Chapter 14. Performance measurement along supply chains -- Appendix 1. Areas under the normal curve
Available: Copies:
by 
Foxcroft, Cheryl, editor.
Format: 
Books
Publication Date 
2023
Excerpt: 
retrospective overview -- Basic measurement and statistical concepts -- Reliability : basic concepts and
Available: Copies:
by 
Sowden-Service, Cathrynne, author.
Format: 
Books
Publication Date 
2022
Excerpt: 
share -- Fair value measurement -- Accounting policies, estimates and errors -- Statement of cash flows
Available: Copies:
17. 
Cover image for MANAGEMENT AND COST ACCOUNTING SA.
by 
Benade, F.
Format: 
Books
Publication Date 
2022
Excerpt: 
valuation and profit measurement-- 3Part Three: Information for decison making-- Part Fout: Information for
Available: Copies:
18. 
Cover image for Understanding global poverty : causes, solutions, and capabilities
by 
Cosgrove, Serena, 1963- editor.
Format: 
Electronic Resources
Publication Date 
2022
Excerpt: 
understanding poverty -- Development and its debates -- Multidimensional measurements of poverty and wellbeing
Available: Copies:
by 
Koppeschaar, Z. R.
Format: 
Books
Publication Date 
2022
Excerpt: 
operations -- Financial instruments -- Fair value measurement -- Revenue from contracts with customers
Available: Copies:
by 
Sowden-Service, Cathrynne, author.
Format: 
Books
Publication Date 
2021
Excerpt: 
: Hedge accounting -- Share capital -- Earnings per share -- Fair value measurement -- Accounting policies
Available: Copies:
21. 
Cover image for The practice of social research
by 
Babbie, Earl R., author.
Format: 
Books
Publication Date 
2021
Excerpt: 
qualitative -- Research design -- Conceptualization, operationalization, and measurement -- Index, scales, and
Available: Copies:
by 
Sowden-Service, Cathrynne, author.
Format: 
Books
Publication Date 
2020
Excerpt: 
share -- Fair value measurement -- Accounting policies, estimates and errors -- Statement of cash flows
Available: Copies:
by 
Sowden-Service, Cathrynne, author.
Format: 
Books
Publication Date 
2020
Excerpt: 
: Hedge accounting -- Share capital -- Earnings per share -- Fair value measurement -- Accounting policies
Available: Copies:
24. 
Cover image for Software engineering : a practitioner's approach
by 
Pressman, Roger S., author.
Format: 
Books
Publication Date 
2020
Excerpt: 
Reporting -- 22.7.Summary -- ch. 23 Software Metrics And Analytics -- 23.1.Software Measurement -- 23.1.1
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