Web -- Selling on the Web : revenue models and building a Web presence -- Marketing on the Web

: building theoretically informed insights into the study of sport and tourism

communications -- Managing demand and capacity -- Building customer relationship and loyalty -- Service recovery.

Building -- Africa, Southern -- Handbooks, manuals, etc.

brand building's really all about and the methods needed to generate consumer loyalty. Each approaches

management and building the learning organisation -- 12. Human resource management -- An international

-- Media characteristics -- The Internet and interactivity -- Media planning -- Building the brand: product

memory -- The structure of the brain -- Neurons: the building blocks of the brain -- Learning and emotion

? -- Brand equity in question -- Strategic implications of branding -- Brand and business building -- From

Preface -- The nature of RM and CRM -- Building customer relationships -- Service issues in RM and

search -- Managing your work, time, and other resources -- Communicating by telephone -- Building

management -- Management functions and reference models: getting organized -- pt. 3. Management building