Assessment -- 18.1.1.End-User Perspective of Performance -- 18.1.2.Operator Perspective -- 18.2.Performance

Sani, Emanuele Ruffaldi and Massimo Bergamasco -- Determining key performance indicators: an analytical

-- Public Pro"u,gram Evaluation in Practice /54 -- Using Public Progiram Evaluations 156 -- Chapter 8 The

-- Institutional collectivism -- Gender egalitarianism -- Assertiveness -- Performance orientation -- Future

Performance management in the public sector / Dooren, Wouter van.

Performance Management -- 39. 360-degree Feedback -- 40. Learning and Development Strategy -- 41. The Process

Water treatment plant performance evaluations and operations O'Connor, John T., 1933 February 11-

Performance measurement for health system improvement : experiences, challenges and prospects /

-- Purchasing services -- Supply chain information and e-systems -- Sourcing and supply performance measurement

-- Clinical performance evaluation / Wanda Bonnel -- Educational program evaluation / Marcia K. Sauter, David

-- Appraising the performance of leaders -- Leaders and quality assurance -- Section 5: Leadership and the

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