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1. 
Cover image for Communication for business
Communication for business
by 
Tynan, Liz, author
Format: 
Books
Publication Date 
2013
Excerpt: 
communication climates -- Emotions and emotional intelligence in business communications -- Factors in effective
Available: Copies:
2. 
Cover image for Concepts in enterprise resource planning
Concepts in enterprise resource planning
by 
Monk, Ellen F.
Format: 
Books
Publication Date 
2013
Excerpt: 
, Business Intelligence (BI), Mobile Computing, and the Cloud.
Available: Copies:
3. 
Cover image for Public relations
Public relations
by 
Gordon, Averill.
Format: 
Books
Publication Date 
2011
Excerpt: 
models -- Media theory and news -- pt. B. Developing a PR campaign -- Intelligence gathering -- Publics
Available: Copies:
4. 
Cover image for Computational logic and human thinking : how to be artificially intelligent
Computational logic and human thinking : how to be artificially intelligent
by 
Kowalski, Robert.
EBSCO https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=e000xww&AN=375916&site=ehost-live&scope=site
Format: 
Books
Publication Date 
2011
Excerpt: 
Computational logic and human thinking : how to be artificially intelligent / Kowalski, Robert.
Available: Copies:
5. 
Cover image for The call centre training handbook : a complete guide to learning & development in contact centres
The call centre training handbook : a complete guide to learning & development in contact centres
by 
Wilson, John P. (John Peter), 1955 August 11-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Format: 
Books
Publication Date 
2009
Excerpt: 
-- System skills training -- Management development in call centres -- Developing emotional intelligence and
Available: Copies:
6. 
Cover image for People leadership in education
People leadership in education
People leadership in education
by 
Heystek, Jan.
Format: 
Books
Publication Date 
2008
Excerpt: 
, and people in action -- Emotional intelligence -- Motivation -- Team building -- Conflict management
Available: Copies:
7. 
Cover image for Principles of information systems : a managerial approach
Principles of information systems : a managerial approach
Principles of information systems : a managerial approach
by 
Stair, Ralph M.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013311368&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://swbplus.bsz-bw.de/bsz115631593inh.htm
Klappentext http://swbplus.bsz-bw.de/bsz115631593kla.htm
Format: 
Electronic Resources
Publication Date 
2006
Excerpt: 
-- Specialized business information systems: artificial intelligence, expert systems, virtual reality, and other
Available: Copies:
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Weiten, Wayne, 1950- author.
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