interviews, Luhrmann discusses his methods and his motives, explaining what has been important to him and his

Introduction -- Theory and method in social science research -- Ethics in social science research

popularity of social media, means that organisations can no longer rely on traditional methods alone to

; Benchmarking -- Money management : Accounting methods: accrual versus cash accounting ; Accounting records and

Respondents: Survey, Methods -- CHAPTER 11 Attitude Measurement -- CHAPTER 12 Designing the Questionnaire

interview: hat-trick design -- Activity: mind mapping -- 2. Creative thinking -- Strategies and methods

-- Methods of collecting and analyzing empirical materials -- Narrative inquiry : still a field in the making

and posters -- Research methods: Libraries and the internet -- Citation, referencing and avoiding

(product development) -- Patternmaking methods and computer technology -- Patternmaking tools -- Fit and

Research -- Narratives for Research in Design -- Methods in Narrative Research: Interviewing -- Sketches of

Methods -- Essentials of Effective Testing -- Measuring the Effectiveness of Other Program Elements

bringing together for the first time discussions and case studies that reveal the working methods of major