by 
 Arussy, Lior.
 Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Format: 
Books
Publication Date 
 2005
Excerpt: 
 passionate evangelists? -- Critical choice 8--post-sales dialogue and service, do we really care? -- Critical
by 
 Potter, Patricia Ann.
Format: 
Electronic Resources
Publication Date 
 2005
Excerpt: 
Nursing Care.
by 
 Bacal, Robert.
 Table of contents http://www.loc.gov/catdir/toc/ecip047/2003016378.html
Publisher description http://www.loc.gov/catdir/description/mh041/2003016378.html
Publisher description http://www.loc.gov/catdir/description/mh041/2003016378.html
Format: 
Books
Publication Date 
 2004
Excerpt: 
 -- Managers checklist for chapter 4 -- Documenting performance narrative -- Critical incident, mbo, 360-degree
by 
 Adams, Robert, 1944-
Format: 
Books
Publication Date 
 2002
Excerpt: 
 professionals in the particular fields of social work, social care, community care and residential care





