Search Results for Customer services.

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95 Results Found

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49.

Service leadership : the quest for competitive advantage

Grönfeldt, Svafa.

Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005018321.html

Format:

Books

Publication Date

2006

Excerpt:

Customer services -- Management.

Available:

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50.

Great customer connections : simple psychological techniques that guarantee exceptional service

Gallagher, Richard S.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html

Format:

Books

Publication Date

2006

Excerpt:

Great customer connections : simple psychological techniques that guarantee exceptional service /

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51.

Services marketing management : a strategic perspective

Kasper, Hans.

Table of contents http://www.loc.gov/catdir/toc/ecip064/2005034528.html

Format:

Books

Publication Date

2006

Excerpt:

Customer services -- Marketing -- Management.

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52.

Amaze your customers! : creative tips on winning & keeping your customers

Zanetti, Daniel.

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030518.html

Format:

Books

Publication Date

2006

Excerpt:

Amaze your customers! : creative tips on winning & keeping your customers / Zanetti, Daniel.

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53.

Service orientation : winning strategies and best practices

Allen, Paul R.

Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html

Format:

Books

Publication Date

2006

Excerpt:

Customer services.

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54.

Customer service delivery : research and best practices

Fogli, Lawrence.

Format:

Books

Publication Date

2006

Excerpt:

Customer service delivery : research and best practices / Fogli, Lawrence.

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55.

Customer service from the inside out made easy

Levesque, Paul, 1947-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005032807.html

Format:

Books

Publication Date

2006

Excerpt:

Customer service from the inside out made easy / Levesque, Paul, 1947-

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56.

Connecting with your customers.

Harvard Business School.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html

Format:

Books

Publication Date

2006

Excerpt:

Customer services.

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57.

Strategic database marketing

Hughes, Arthur Middleton.

Table of contents http://www.loc.gov/catdir/toc/ecip059/2005006389.html

Format:

Books

Publication Date

2006 2005

Excerpt:

Strategic database marketing : the masterplan for starting and managing a profitable, customer

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58.

The working world for young adults. Customer service an attitude not an occupation

Dieffenbach, Michael.

Format:

Video disc

Publication Date

2006

Excerpt:

The working world for young adults. Customer service an attitude not an occupation / Dieffenbach

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59.

Service is front stage : positioning services for value advantage

Teboul, James

Format:

Regular print

Publication Date

2006

Excerpt:

Service is front stage : positioning services for value advantage Teboul, James

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60.

Human resource management in sport and recreation

Chelladurai, P.

Table of contents http://www.loc.gov/catdir/toc/ecip0519/2005027289.html

Format:

Books

Publication Date

2006

Excerpt:

Perspectives -- Chapter 3 Clients As Human Resources -- Customer As Input, Throughput, and Output -- Customer

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